Personal Injury Case Manager

AICA Orthopedics, P.C.•Marietta, GA

just now•Onsite

About The Position

Attorney Case Manager Accelerate Revenue. Eliminate Delays. Drive Results. Location: AICA Orthopedics Headquarters - Marietta, GA Department: Revenue Cycle - Attorney Collections Position Impact The Attorney Case Manager accelerates cash flow from personal injury settlements by eliminating delays, maintaining case momentum, and ensuring seamless coordination from patient treatment through final payment. Your success is measured by faster case closures, reduced payment lag times, and maximized settlement collections. This role directly impacts revenue performance by keeping cases moving, documentation complete, and attorney relationships strong.

Requirements

1-2+ years personal injury case management experience with personal injury focus
Proven ability to drive case progression and eliminate delays
Strong relationship-building skills with attorneys and legal staff
Excellent organizational skills managing high-volume case portfolios
Demonstrated persistence in obtaining information and resolving obstacles
Proactive approach to identifying and preventing revenue delays
Proficiency with practice management systems and MS Office
Understanding of personal injury case processes and settlement timelines

Nice To Haves

Experience with NextGen practice management system
Legal assistant or paralegal background
Knowledge of medical terminology and insurance processes
Multi-location healthcare organization experience
Track record of improving case closure times or payment speed

Responsibilities

Drive cases from active treatment to closed/paid status with minimal delays
Eliminate documentation bottlenecks that stall settlement payments
Reduce time from case settlement notification to payment receipt
Ensure cases ready for negotiation are flagged and escalated promptly
Prevent cases from aging unnecessarily due to missing information
Maintain case momentum through proactive follow-up and coordination
Ensure full payment receipt on all settled cases without short payments or losses
Verify settlement amounts match negotiated agreements and catch discrepancies early
Coordinate across Med Pay and Major Medical to capture all available payment sources
Identify and resolve payment issues before they impact revenue
Track and follow up on outstanding payments until funds are received and posted
Support monthly collection targets through effective case coordination
Develop strong relationships with attorney offices that facilitate faster case resolution
Position AICA as preferred provider through responsive, professional service
Maintain relationship strength with top referring attorneys through regular engagement
Create attorney partnerships that result in smoother processes and faster payments
Reduce friction in attorney interactions that could delay settlements
Ensure complete, accurate documentation reaches attorney offices without delays
Resolve missing information requests quickly to prevent case stalling
Anticipate documentation needs and provide proactively before requested
Coordinate with clinical teams to obtain records that support full settlement value
Maintain organized case files enabling quick responses to attorney requests
Remove documentation obstacles that prevent cases from progressing to settlement
Maintain current case status enabling negotiators to act on settlement opportunities
Update account information that allows billing teams to submit claims without delays
Communicate insurance carrier updates that prevent claim rejections
Provide timely case intelligence to internal teams affecting their success
Identify cases approaching settlement to prepare for negotiation
Ensure no revenue opportunities are lost due to outdated information