Personal Injury Case Manager

Rubenstein Law, P.A.New York, NY
7dOnsite

About The Position

The Case manager handles cases in the Pre-Litigation phase while maintaining an open line of communication with clients, providers, and inter office teams. In charge of reviewing, analyzing, and expediting cases as well as assigning tasks to legal assistants.

Requirements

  • In Office position.
  • One year minimum office experience.
  • Excellent customer service skills.
  • Strong multitasking skills, highly organized, and detail oriented.
  • Able to work at a fast pace with a heavy case volume (300-400 cases)

Responsibilities

  • Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.
  • Ensure cases are updated as needed with all information including, but not limited to Treatment information, gathering of records and bills, confirming insurance coverages and/or liens, confirm all medical providers have insurance information for billing purposes, verify balances, requesting and processing of PIP logs, etc.
  • Monitor deadlines and ensure timely case progression, preventing unnecessary delays.
  • Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
  • Oversee case progress by reviewing and expediting files.
  • Supervise and assign tasks to pre-litigation assistants
  • Preparing demands and closing statements.

Benefits

  • Paid Time Off (PTO) plus 8-paid holidays
  • Staff and Attorney bonuses
  • Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages)
  • Group and Optional Life insurance
  • 401(k) with company matching
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