Personal Injury Case Manager (Pre Litigation)

Joye Law Firm, LLP•Charleston, SC

About The Position

Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to our clients throughout the state of South Carolina. We are committed to fighting for the underdogs! At Joye Law Firm, our work is guided by our core values: Bravery: We fearlessly advocate for our clients, even in the face of complex challenges. Commitment to the Greater Good: We are driven by a desire to make a positive impact on the lives of those we serve and our community. Compassion: We approach every client with empathy, understanding, and respect during their most vulnerable times. Desire for Continuous Improvement: We are always learning, growing, and seeking new ways to deliver the best possible results. If these values resonate with you, we invite you to be a vital part of our team. This is a full-time position with regular office hours Monday through Friday. Joye Law Firm provides a full benefits package including: Medical, Dental, and Vision Insurance Employer-paid paid Life Insurance with the option to buy higher coverage Short and Long Term Disability Critical Illness and Accident Insurance 401(K) with a generous contribution from the firm Bonus Program Employee Assistance Program Paid Sick and Vacation Leave 10 Paid Holidays Frequent Employee Appreciation Events

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Three years as a personal injury paralegal or similar experience required.
Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Outlook, Lawbase Case Management software, and Worldox.
Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk. The employee is frequently required to sit; use hands; reach with hands and arms and hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Responsibilities

Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
Reviewing documents to ensure accuracy.
Keeping thorough documentation in the case management system.
Manage the retrieval and processing of medical records and bills.
Maintaining physical custody of the file and keeping it organized and updated appropriately.
Providing professional assistance to the attorney assigned to the file.
This role handles files in the pre-litigation status. This position does not handle litigation after a suit is filed on a case.