Personal Injury Paralegal/ Legal Assistant

Speaks Law Firm • Charlotte, NC

14d • Onsite

About The Position

Speaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Case Manager (Paralegal) to join our Charlotte team. The ideal candidate has at least two (2) years of high-volume North Carolina personal injury pre-litigation experience and thrives in a fast-paced, client-centered environment. No phone calls or recruiter inquiries please.

Requirements

• Associate's degree or higher preferred, high school diploma or equivalent required
• Minimum of two (2) years of experience as a paralegal in a personal injury law firm
• Familiarity with Medicare, Medicaid, and other health insurance portals
• Passion for advocating for our clients required
• Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
• Strong organizational skills and attention to detail
• Professional work ethic and attention to detail
• Intermediate to advanced computer skills
• Ability to effectively communicate and collaborate with clients, senior leaders, and colleagues

Nice To Haves

• Paralegal certificate and/or bachelor’s degree
• Experience with Needles/Neos software
• NC Notary Public

Responsibilities

• Maintain effective communication with clients, attorneys, insurance adjusters, and other professionals
• Monitor client medical treatment
• Routine client communication regarding treatment, scheduling, wage loss, etc.
• Assist clients with scheduling of doctor's appointments and transportation if applicable
• Verify client insurance coverage
• Request client records from health care providers
• Understand subrogation liens and disputing unrelated charges
• Complete balance sheets accurately reflecting Rule 414 payments/adjustments
• Assist lead case managers with identifying and investigating conflicts of interest
• Collaborate with dedicated attorneys, legal assistants, and balance clerks
• Organize and maintain client files in Neos CMS
• Other duties as assigned by management

Benefits

• Competitive salary DOE & Qualifications
• Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
• Paid time off and parental leave
• A supportive, collaborative, and growth-oriented culture
• Opportunities for professional development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED