Personal Insurance Customer Service Representative - Hybrid

The Jonus Group•Midlothian, VA

1d•$45,000 - $50,000•Hybrid

About The Position

Seeking a dedicated and experienced Personal/Commercial Lines Account Manager to join a team. This role primarily focuses on personal lines with the potential for a hybrid commercial split. The ideal candidate will have a strong background in insurance, exceptional customer service skills, and the ability to manage accounts comprehensively.

Requirements

Property & Casualty (P&C) license required.
Minimum of 2 years of insurance experience preferred.
Customer service experience is essential.
Strong organizational and communication skills.
Ability to work independently and as part of a team.

Nice To Haves

Familiarity with Hawksoft software is preferred but not required.
Experience with PL Rater for Personal Lines rating is a plus.

Responsibilities

Manage personal and commercial lines accounts from start to finish, ensuring high-quality service.
Provide exceptional customer service and maintain strong client relationships.
Handle underwriting business and ensure accuracy in all processes.
Cross-sell and occasionally write new business.
Quote new and renewal business using relevant software tools.
Collaborate with a team of seasoned Customer Service Representatives to meet client needs.