Personal Care Outreach Coordinator

Addus HomeCare • Chicago, IL

1d

About The Position

We are looking for a Personal Care Outreach Coordinator (SALES) to join our team. This position will directly report to the Assistant Director PC or Branch Director PC and is responsible for overseeing client referrals, scheduling and performing assessments and marketing to referral sources. Territory: Bronzeville Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services use customer service and sales skills and knowledge to attract and maintain business relationships contacts all leads in a timely manner and follows up with leads on a weekly basis builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals conducts pre-discharge hospital or skilled nursing facility visits at the clients request to determine need conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services responsible for initiating a service agreement with individuals coming on service responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals ensure effective communication and collaboration with branch staff and field sales resources assist branch in timely processing of billing collections and documents all demographic and payor information

Requirements

• Some College, Bachelor's preferred
• 2-4 years experience in sales, marketing, customer service preferred
• Prior experience in healthcare
• Must have excellent professional communication and organizational skills
• Ability to create a successful and meaningful marketing strategy for assigned territory
• Excellent interpersonal communication and time management skills
• Ability to work both independently and as a member of a team
• Ability to build relationships with Providers, Community Organizations & Referral Sources
• Knowledge of Healthcare Regulations & Compliance Requirements
• Willing to Travel

Nice To Haves

• Bilingual preferred (Spanish)

Responsibilities

• Overseeing client referrals
• Scheduling and performing assessments
• Marketing to referral sources
• Educating physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
• Using customer service and sales skills and knowledge to attract and maintain business relationships
• Contacting all leads in a timely manner and follows up with leads on a weekly basis
• Building relationships with the community, professional organizations, customers and clients to build a consistent source of referrals
• Conducting pre-discharge hospital or skilled nursing facility visits at the clients request to determine need
• Conducting informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services
• Initiating a service agreement with individuals coming on service
• Maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
• Assisting with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals
• Ensuring effective communication and collaboration with branch staff and field sales resources
• Assisting branch in timely processing of billing collections and documents all demographic and payor information

Benefits

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees