Permitting Manager

Bureau Veritas•Fort Lauderdale, FL

1d•Onsite

About The Position

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. This classification provides dedicated support to residents and small businesses in navigating the City’s permitting and development processes. The Community Permit Support Manager acts as a central resource for guiding applicants through requirements, assisting with submissions, addressing questions, and facilitating resolution of permitting and licensing matters. The position also leads outreach efforts to improve public understanding of zoning, business tax, licensing, and code compliance. While the role reports directly to the City Manager’s Office, the position is co-located within the Community Development Department to ensure convenient access for residents and businesses.

Requirements

Bachelor’s degree from an accredited college or university is required.
Considerable progressively responsible experience in permitting, zoning, code compliance, community development, or similar field is required.
Experience providing direct customer support is highly desirable.
Strong knowledge of municipal permitting, zoning laws, licensing, and code compliance processes.
Familiarity with development review procedures and business regulatory requirements.
Excellent written and verbal communication skills; ability to explain technical requirements in simple, clear terms.
Skilled in customer service, community engagement, and public relations.
Ability to manage multiple priorities, meet deadlines, and resolve problems effectively.
Capacity to work independently with discretion and maintain confidentiality.
Strong organizational and interpersonal skills with the ability to build partnerships with community stakeholders.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) for correspondence, reports, and presentations.
Experience with permit management systems such as EnerGov platform for processing and tracking applications.
Familiarity with Tyler Munis or similar systems for integrating permitting, licensing, and financial data.
Skilled in using online permitting portals, including assisting applicants with account setup, document uploads, and submission tracking.

Nice To Haves

Bachelor’s degree in Public Administration, Business Administration, Urban Planning, Political Science, or a related field preferred.
Master’s degree preferred.
An acceptable combination of education, work experience, and/or specialized training may be substituted for the Bachelor’s degree.
Knowledge of GIS mapping tools (e.g., ESRI ArcGIS) to support zoning and property-related permit inquiries is desirable.

Responsibilities

Provides assistance to residents and businesses in submitting applications through the City’s online permitting portal.
Responds to inquiries regarding zoning, business tax, licensing, and code compliance.
Assists with resolving permitting and licensing issues, coordinating with other City departments as necessary.
Develops outreach materials including printed and online content, to educate the community on permit requirements and available services.
Coordinates with community organizations, property managers, and realtors to expand access to permitting support.
Serves as staff liaison to the Small Business Advisory Board.
Maintains accurate records of permit assistance activities and prepares reports for management.
Supports broader community-related projects involving permitting, ensuring alignment with City policies and regulations.
Provides customer service that promotes transparency, accountability, and community trust.
Performs related duties as assigned.