Permits Supervisor

DeKalb County • Decatur, GA

1d

About The Position

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves and processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and acts as a liaison between employees. Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress updates. Performs customer service functions for complex and escalated issues by telephone, email and in person; provides information and assistance related to division services, activities, procedures, fees, applications and forms [HJP1] ; responds to questions and complaints; researches problems; and resolves problems and other issues. Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy; reviews applications for accuracy and completeness; verifies proper County business licensure, state licensure, home builders licensure, zoning designations, etc.; accepts construction plans and plan documents associated with permit processing; and enters information into database. Issues over-the-counter permits for residential repairs, residential alterations, and mechanical electrical and plumbing permits; processes applications for the approval of new construction, additions, signs, special administrative permits, Watershed reviews and inspections, Fire Marshal reviews and inspections; and verifies state/local licenses when applicable. Ensures permit documentation is complete and receives monies for payment of permit fees; calculates permit fees, records transactions, issues receipts, and forwards revenues as appropriate; prepares and updates daily administrative report of base fees; reports daily count of permits issued and payments collected; and submits reports to Finance department. Processes contractor registrations; issues and renews registrations for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression and HVAC; and verifies state and business licenses.

Requirements

• Associate degree in Business Administration, Public Administration, Construction Management or a related field required
• Two years of progressively responsible experience in processing building permits or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
• Must possess and maintain a valid Georgia driver’s license and ICC certification as a Permit Technician

Responsibilities

• Supervises, directs, and evaluates assigned staff
• Develops and oversees employee work schedules to ensure adequate coverage and control
• Compiles and reviews timesheets
• Approves and processes employee concerns and problems and counsels or disciplines as appropriate
• Assists with or completes employee performance appraisals
• Directs work
• Acts as a liaison between employees
• Organizes, prioritizes, and assigns work
• Prioritizes and schedules work activities in order to meet objectives
• Ensures that subordinates have the proper resources needed to complete the assigned work
• Monitors status of work in progress and inspects completed work
• Consults with assigned staff to assist with complex and problem situations and provide technical expertise
• Provides progress updates
• Performs customer service functions for complex and escalated issues by telephone, email and in person
• Provides information and assistance related to division services, activities, procedures, fees, applications and forms
• Responds to questions and complaints
• Researches problems
• Resolves problems and other issues
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy
• Reviews applications for accuracy and completeness
• Verifies proper County business licensure, state licensure, home builders licensure, zoning designations, etc.
• Accepts construction plans and plan documents associated with permit processing
• Enters information into database
• Issues over-the-counter permits for residential repairs, residential alterations, and mechanical electrical and plumbing permits
• Processes applications for the approval of new construction, additions, signs, special administrative permits, Watershed reviews and inspections, Fire Marshal reviews and inspections
• Verifies state/local licenses when applicable
• Ensures permit documentation is complete and receives monies for payment of permit fees
• Calculates permit fees, records transactions, issues receipts, and forwards revenues as appropriate
• Prepares and updates daily administrative report of base fees
• Reports daily count of permits issued and payments collected
• Submits reports to Finance department
• Processes contractor registrations
• Issues and renews registrations for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression and HVAC
• Verifies state and business licenses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees