Permits Coordinator

Heartland Home Services • Macomb, MI

9d • Onsite

About The Position

Randazzo Heating & Cooling is a Michigan-based company dedicated to providing top-tier heating and cooling solutions since 1988. Recognized for service excellence, the company has received multiple awards including the Top Workplaces Award by The Detroit Free Press. Randazzo Heating, Cooling & Electrical is seeking a highly productive and detail-oriented Permits Coordinator to support permit processing and administrative coordination. The role supports the Randazzo brand and additional regional brands while ensuring compliance with municipal permitting requirements.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 2 years experience in permitting or administrative coordination.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively.
• Familiarity with local building codes and permit regulations is a plus.
• Experience with ServiceTitan is a plus.
• Strong productivity in managing multiple permit applications.
• Problem-solving and ability to resolve permit-related challenges.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of permit software and documentation systems.
• Strong phone communication skills.
• Ability to handle repetitive tasks with accuracy.

Nice To Haves

• Familiarity with local building codes and permit regulations is a plus.
• Experience with ServiceTitan is a plus.

Responsibilities

• Prepare and submit permit applications for HVAC installations and services.
• Ensure permits are obtained promptly and comply with local regulations.
• Maintain accurate records of permit applications and statuses.
• Process notification letters related to permit applications.
• Communicate with customers regarding permit requirements and status updates.
• Schedule permit and inspection appointments with municipalities.
• Coordinate with installation and service departments before work begins.
• Perform accurate data entry and maintain documentation records.
• Support additional regional brands with permit submissions.
• Ensure all permitting processes comply with company policies and regulations.

Benefits

• 401(k) retirement plan
• Health, dental, and vision insurance
• Life insurance
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED