Permit Technician

City of Pearland - Texas • Pearland, TX

3d • $17 - $18 • Onsite

About The Position

The City of Pearland, Texas, is seeking to hire a full-time Permit Technician to assist with the day-to-day operations of our Community Development division . Are you service-oriented? Could you excel in a fast-paced environment that is customer-facing? If so, you may be perfect for this position! The Permit Technician earn a competitive salary of $17.10 - $18.15/per hour , based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance, plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match , life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health. ABOUT THE CITY OF PEARLAND The City of Pearland is one of the fastest-growing cities in Texas due to affordable housing , outstanding schools , safe neighborhoods , and superb quality of life . Ranked among the top ten safest cities in Texas , Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer, including professional sports, world-class cultural amenities, and recreation. Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth . Our work environment is one where innovation is not only supported but encouraged. A DAY IN THE LIFE AS A PERMIT TECHNICIAN Job Summary: Provide technical, paraprofessional, and customer support to the development community and assist customers with information and/or assistance in regards to plan submittal, permit issuance and inspection scheduling. Handle payments, prepare receipts, balance cash drawer, keep accurate record of deposits, answer multiple phone lines and assist customers at the front counter. Essential Functions: Regular and timely attendance at work. Greet and assist customers at the front desk; provide basic information about ordinances; handle incoming phone calls for Community Development. Explain basic development and construction related process procedures, and regulations to customers at the permit counter, on the telephone and through correspondence. Process applications for development permits; including building, mechanical, plumbing, electrical, etc... Process multiple types of licensing applications. Balance cash drawer and keep accurate records of deposits. Prepare incoming and out-going mail. Maintain accurate digital records for commercial and residential files. Contribute to team effort by performing other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• One (1) year related experience and training; or equivalent combination of education and experience required.
• Ability to clearly communicate in writing and orally to both internal and external customers.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to use common sense problem solving skills to overcome day to day issues that may arise.
• Understanding of basic computer skills and common programs such as Microsoft Office.
• Ability to operate basic office equipment.
• Texas Class "C" Driver's License (or the ability to obtain within 90 days of hire)

Nice To Haves

• Permit Tech Certificate preferred.
• Previous permitting software and building permits experience preferred.
• Spanish speaking a plus.

Responsibilities

• Regular and timely attendance at work.
• Greet and assist customers at the front desk; provide basic information about ordinances; handle incoming phone calls for Community Development.
• Explain basic development and construction related process procedures, and regulations to customers at the permit counter, on the telephone and through correspondence.
• Process applications for development permits; including building, mechanical, plumbing, electrical, etc...
• Process multiple types of licensing applications.
• Balance cash drawer and keep accurate records of deposits.
• Prepare incoming and out-going mail.
• Maintain accurate digital records for commercial and residential files.
• Contribute to team effort by performing other related duties as assigned.

Benefits

• dental
• long-term disability protection
• life insurance
• medical premium
• retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match
• life insurance
• disability
• access to the city's recreation fitness center
• employee assistance program
• educational assistance
• 11 paid holidays and 2 designated paid holidays
• paid vacation
• sick leave
• active wellness program focusing on physical, mental, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED