Permit Technician Senior

Bernalillo County•Albuquerque, NM

1d•Onsite

About The Position

The Permit Technician Senior provides administrative and technical support to the public and internal customers. Coordinates front counter operations across Planning & Development Services and other permitting functions. Reviews zoning, building, planning, and health protection applications for completeness; processes business licenses and trade permits; schedules inspections; and maintains accurate records and filing systems for permit and license activities. Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits.

Requirements

High School Diploma or GED.
Four (4) years of work experience in zoning and planning principles, geographic information systems, computer mapping, databases, or a related field.
Any equivalent combination of related education and/or experience may be considered for the above requirements.

Nice To Haves

Bilingual English and Spanish.
Current certification as a Certified Zoning Official or must obtain within 9 months of hire.

Responsibilities

Receives permit applications and reviews submitted documents for completeness and required land use approvals; enters permit data into the permitting software system.
Verifies that all necessary approvals are in place before issuing permits; prepares billing statements and sends renewal notices for licenses.
Provides customer service at the public counter and by phone; educates customers about permit requirements and general code compliance.
Calculates permit and impact fees, generates invoices, process payments, and issues permits; confirms fee compliance with established guidelines.
Ensures all cash and check payments are accurately recorded in deposit reports.
Balances cash drawer daily and obtains required approvals.
Enters data related to current and expired permits into the Accela database, including food and pool permits.
Maintains and updates tracking spreadsheets, including food establishment inspection logs and pool records.
Coordinates plan circulation among reviewers; communicates with contractors to provide permit status updates and refers them to appropriate departments for corrections.
Logs inspection requests and prepares daily inspection field files for building inspectors.
Maintains knowledge of relevant rules, policies, and procedures related to building, zoning, and environmental regulations.
Maintains records of daily transactions and departmental activities in accordance with County codes and ordinances.
Prepares monthly, quarterly, and annual reports on departmental activities.
Responds to email and fax inquiries directed to the department.
Maintains filing systems and records related to permits and licenses.
Handles sensitive or confidential records, documents, and decisions with discretion.