Permit Technician/ Principal Division Assistant

Town of Barnstable • Hyannis, MA

1d

About The Position

Performs advanced technical work in the review and processing of permit applications with e-permitting including State licensing requirements and all other requirements necessary to secure a permit. Assists public and facilitates application process, advises inspectors of anomalies and problems during in-take. Performs customer service, recordkeeping, and data entry work to support the operations of the Health Division; all other related work as required.

Requirements

• High school diploma with courses in office procedures, accounting, business and computers
• three years experience in the use of computer applications
• Knowledge of division regulations and operations.
• Knowledge of office practices and procedures.
• Knowledge of pertinent federal, state and local laws, regulations and ordinances.
• Knowledge of PayPal processing.
• Ability to work independently.
• Ability to plan and develop procedures to accomplish duties.
• Ability to work tactfully and patiently with general public and handle difficult or irate people.
• Ability to work and meet deadlines despite frequent interruptions.
• Ability to multi-task and organize clerical and statistical records.
• Ability to operate typical office equipment
• Ability to understand the forms and effectively communicate the permitting process to a culturally diverse group.
• Ability to determine which certification forma and/or insurance forms are required based upon the proposed permit.
• Full access and Ability to decipher information which is not public record (per Homeland Security).
• Has access to departmental related confidential information
• Ability to work tactfully and patiently with the general public.
• Proficiency in the use of computers including word processing, spreadsheets, databases and advanced applications involved in the permitting process

Nice To Haves

• Associate degree in business administration or related field preferred

Responsibilities

• Performs advanced technical work in the review and processing of permit applications with e-permitting including State licensing requirements and all other requirements necessary to secure a permit.
• Assists public and facilitates application process
• Advises inspectors of anomalies and problems during in-take.
• Performs customer service, recordkeeping, and data entry work to support the operations of the Health Division
• All other related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED