Permit Processing Specialist

City of Costa Mesa (CA)•Costa Mesa, CA

53d•$26 - $35

About The Position

Are you looking to be part of a dynamic and fast paced environment, tackling engaging challenges that require your expertise? The City of Costa Mesa has an exciting opportunity to join our talented Economic and Development Services Department as a Permit Processing Specialist. You'll work alongside dedicated professionals who are passionate about serving the public and making a positive impact in shaping our community's future.

Requirements

Graduation from high school or its equivalent.
Minimum of one year of permit issuance experience in a municipal department which required the interpretation and application of rules and regulations, or two years of increasingly responsible clerical experience requiring the application of policies and procedures.
An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered.
Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment.
Knowledge of building and zoning codes;
Knowledge of planning processes, regulations and ordinances, or engineering rules and regulations;
Knowledge of business license, dog license policies and procedures;
Knowledge of permit processing and fee structures;
Knowledge of Microsoft Office Suite.
Ability to read and interpret rules and regulations and apply them to permit issuance procedures;
Ability to perform basic mathematics computations;
Ability to maintain related files and records;
Ability to understand and follow verbal and written directions;
Ability to meet the public in situations requiring diplomacy and tact;
Ability to communicate effectively both orally and in writing;
Ability to establish and maintain cooperative working relationships.

Responsibilities

Assists and responds to public inquiries by phone or at the service counter;
Processes the following: Forms, permit applications, and plans necessary for the issuance of business and animal licenses and planning and building permits;
Reviews permit applications for compliance with applicable codes and standards;
May issue permits for minor projects, or assists professional staff with written determinations and permit issuance;
Calculates fees in accordance with established fee schedules;
Prepares and organizes monthly reports of permits issued, fees collected, and types of projects for use by division management, City staff, and outside agencies;
Prepares files, processes permits; posts notices; inputs appropriate information into computer;
Maintains supplies including but not limited to permit applications, forms and related documents; requisitions additional supplies as required in accordance with established procedure;
Provides back-up support for administrative support staff or other similar occupational fields;
Maintains inventory for office supplies and ordering for staff;
Performs other related duties as assigned.
Provides information related to planning and building permit procedures, policies, and functions;
May assemble, prepare, and disseminate materials for staff meetings, internal committees and other publicly- noticed decisions;
May processes development and construction permits;
Coordinates final inspection clearances from all departments;
Determines that all fees have been paid prior to permit issuance and/or occupancy and utility releases;
Coordinates the microfilming of planning and building documents, plans and blueprints.
Prepares renewals, past due and delinquent notices for business license;
Acts as back up cashier, receives and reconciles money and prepares deposit.
Processes in person animal licensing and assists customers with license troubleshooting via phone call and email;
Answers questions and provides public education regarding animal licensing, spay and neuter vouchers, special permits (i.e. service dog licenses, non-domestic animal licenses), and owner responsibilities;
Prepares weekly and monthly reports and maintains accurate records, logs, and files of the animals and activities within Shelter Services and provides weekly transfer updates to the shelter contractor;
Processes monthly invoices for shelter or pertinent vendor invoices and submits received invoices to Accounts Payable;
Contacts local veterinarians to ensure current rabies vaccination certificates for Costa Mesa residents are being submitted to Animal Services via email or by mail;
Maintains communication and provided the Finance Department with Animal License Daily Summary Reports for animal license transactions that are received and processed in person;
Assists the Animal Services Coordinator with the Animal Services Committee meetings; take meeting minutes and processes work. May post meeting agenda at the City Clerk's office, and in front of City Council Chambers;
Follows up with the shelter regarding lost pet inquiries;
Assists in the review of contracts and agreements with third party vendors related to animal care, shelter, adoption, and special event vendors;
Assists the Animal Services Coordinator with planning, implementing, and scheduling special events and activities related to Animal Services;
Operates computers to input and retrieve data and information;
Assist with retrieving Hotline voicemails.