Permit Facilitator & Office Assistant

One Hour Heating and Air Conditioning Bristol•Terryville, CT

19d•Onsite

About The Position

This position will involve handling permit applications, managing the submission process, and communicating with the Comfort Advisor the install team and the customer if necessary; The position will require interaction with different local government offices and monitoring for compliance and time frames. The ideal candidate will be customer service focused and have the ability to communicate effectively and efficiently with the entire team. This a new position within the company and will also include assisting with customer service and dispatch when not involved with pulling permits. Experience with heat load calculations and the HVAC/R trade would be encouraged but not necessary - we will train the right candidate. We value punctuality, team work and a "can do" attitude. Service Titan experience is a definite plus! Hourly wage is BOE. This is NOT a remote position. Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Requirements

Customer service focused
Ability to communicate effectively and efficiently with the entire team
Punctuality
Team work
"Can do" attitude

Nice To Haves

Experience with heat load calculations
Experience with the HVAC/R trade
Service Titan experience

Responsibilities

Handling permit applications
Managing the submission process
Communicating with the Comfort Advisor, the install team and the customer if necessary
Interaction with different local government offices
Monitoring for compliance and time frames
Assisting with customer service and dispatch when not involved with pulling permits