Permit Application Specialist

ION Solar•Orem, UT

1d•Onsite

About The Position

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country. The Permit team contributes to Ion Solar by accurately and efficiently submitting permit applications, following up with jurisdictions to obtain approvals, and communicating clearly with the customer.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines
Ability to develop solutions to difficult problems
A high school diploma or equivalent is required
Customer service experience required

Responsibilities

Submit all permit applications within 24 hours of hitting the queue
Follow up with accounts weekly to determine approval status
Communicate with all customers in the queue weekly to provide updates and answer questions.
Communicate with other departments clearly to determine what is needed to move the account forward.
Maintain both personal and team email - respond to all communication within 48 hours.