Permanency Manager

Children's Network of Hillsborough•Tampa, FL

53d•$72,000 - $72,000•Onsite

About The Position

The Permanency Manager is responsible for overseeing the daily operations of the Permanency, MDT and Family Finding teams to ensuring efficiency, productivity, and alignment with the company’s strategic goals. This role involves managing resources, coordinating teams, and implementing processes to achieve optimal performance across all operational areas.

Requirements

Bachelor’s degree in Business Administration, Operations Management, or related field
A minimum of 5 years of proven experience in operations or management roles
Fully certified Child Welfare Professional, in good standing with the Florida Certification Board required
Must possess the ability to identify and resolve barriers to achieving permanency for children and families, employing a proactive and solutions-focused approach.
A strong understanding of the Conditions for Return is essential to support permanency efforts and ensure compliance with legal and regulatory guidelines.
The role requires excellent analytical and problem-solving skills to assess individual cases and develop actionable plans that address unique challenges.
Strong leadership, communication, and interpersonal skills are critical for collaborating with teams, stakeholders, and families.
Additionally, the Permanency Manager must demonstrate cultural competence, empathy, and the ability to navigate sensitive situations while maintaining a focus on achieving timely and sustainable permanency outcomes.
Proficiency in case management systems, data analysis, and operational tools is also necessary for monitoring progress and ensuring alignment with organizational goals.
Coaching and mentoring capabilities are also vital for developing team members and promoting a culture of continuous improvement.
Valid driver’s license required, with proof of insurance
Driver’s license check is a requirement
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
Drug Screening is a requirement
Ability to read, analyze and interpret general business documents, policies, and regulations is essential.
Ability to respond to common inquiries or complaints from various stakeholders of the agency.
This position also requires the ability to effectively present information and respond to questions from employees, management, and external stakeholders.
Demonstrates strong mathematical skills essential for analyzing data, managing budgets, and optimizing operational efficiency.
Proficient in performing financial calculations, interpreting statistical data, and developing forecasts, they support data-driven decision-making and strategic planning.
Their expertise includes working with complex metrics, identifying trends, and evaluating key performance indicators (KPIs) to ensure informed operational adjustments.
Must exhibit strong reasoning abilities to evaluate complex cases, assess barriers to permanency, and develop effective strategies for resolution.
This role requires the capacity to analyze data, interpret policies, and apply sound judgment to make informed decisions that prioritize the best interests of children and families.
The ability to think critically and anticipate potential challenges is essential, as is adapting to dynamic situations while maintaining focus on achieving permanency goals.
Possess the ability to support collaboration with multidisciplinary teams, ensuring that decisions are well-rounded, evidence-based, and aligned with organizational and legal standards.

Responsibilities

Oversee daily operations to ensure smooth functionality across departments.
Develop and implement policies, procedures, and workflows to improve operational efficiency.
Ensure compliance with company standards and legal regulations.
Manage budgets, schedules, and resource allocation to meet operational objectives.
Collaborate with finance and other departments to control costs and optimize resource utilization.
Lead and mentor staff to ensure high performance and engagement.
Facilitate cross-functional collaboration and effective communication among teams.
Conduct performance evaluations and address employee development needs.
Identify opportunities for operational enhancements and lead change initiatives.
Monitor key performance indicators (KPIs) and adjust processes as needed to achieve goals.
Stay updated with industry trends to integrate innovative practices.
Collaborate with senior leadership to align operations with organizational objectives.
Serve as the primary point of contact for external vendors and partners.
Address operational challenges promptly and implement solutions.
Assess risks in operational activities and develop mitigation strategies.
Ensure a safe and compliant work environment.