Perioperative Scheduler - Days - Full Time

Concord Hospital, IncConcord, NH
59dOnsite

About The Position

The Surgical Scheduler performs a variety of complex duties across the enterprise in collaboration with medical office personnel, surgeons, hospital staff and patients. The Scheduler arranges operative and/or invasive procedural appointments for multiple hospital departments carefully coordinating services to ensure timely access to care. The scheduler is engaged in one or more of the revenue cycle roles for the surgical cases they schedule.

Requirements

  • Some additional training beyond high school, but less than an Associates Degree.
  • One year medical office experience and/or training preferred.
  • Experience with Medical and Surgical Terminology and automated scheduling systems required.
  • Working knowledge of Microsoft Office applications and the ability to navigate in a Windows based environment.

Nice To Haves

  • Experience in obtaining insurance authorizations preferred.

Responsibilities

  • Schedules and coordinates surgical and invasive procedures with office personnel, surgeon and hospital staff, as well as outside vendors as appropriate.
  • Manages faxes received in the Work Queue Monitor program.
  • Engages in one or more of the revenue cycle roles including, patient access, insurance verification, prior authorization and denial management for the surgical cases they schedule.
  • Diligently follows up on all pending insurance approval requests and documents per departmental guidelines.
  • Sets surgical case order per departmental guidelines.
  • Researches, analyzes and resolves problems to ensure responses to all inquiries from patients, internal and external departments, offices and providers.
  • Makes recommendations and participates in departmental activities, performance improvement efforts and quality assurance monitoring.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

251-500 employees

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