Perioperative Coordinator (Comprehensive Gender Care)

University of Minnesota Physicians•Minneapolis, MN

4d•$22 - $33•Onsite

About The Position

Why M Physicians? The M Health Fairview Comprehensive Gender Care Program brings together specialists from across our system dedicated to providing compassionate and coordinated care for transgender, non-binary, and gender-diverse patients. We’re home to an interdisciplinary team of experts – ranging from primary care providers to mental health specialists and gender-affirming surgeons. What you will do as a Perioperative Coordinator: Secures and submits insurance required documentation to payers for surgery authorization Facilitates and coordinates appeal process if procedure is denied by insurance Communicates with other departments and/or outside resources as needed Educates patients and families regarding insurance questions and gender affirmation requirements Schedules gender affirmation surgeries for program Facilitates ongoing relationship with Financial Securing Team, hospital coders and billers program needs Monitors and coordinates patient surgical throughput process, with ability to complete any non-clinical support tasks

Requirements

High School Diploma or GED
3+ years of Administrative Customer Service experience
Some experience working with the transgender population

Responsibilities

Secures and submits insurance required documentation to payers for surgery authorization
Facilitates and coordinates appeal process if procedure is denied by insurance
Communicates with other departments and/or outside resources as needed
Educates patients and families regarding insurance questions and gender affirmation requirements
Schedules gender affirmation surgeries for program
Facilitates ongoing relationship with Financial Securing Team, hospital coders and billers program needs
Monitors and coordinates patient surgical throughput process, with ability to complete any non-clinical support tasks