Description Responsibilities Patient and Staff Safety: Recognizes the importance of patient/staff safety precautions as it relates to Maternal Child Health. Brings patient and staff safety and quality of care concerns to appropriate clinical forums. Identifies and reports any potentially dangerous situations to managers which could cause medical error and/or patient or staff harm. Collaborates with staff to identify adverse events and near-miss occurrences. Participates in Root Cause Analysis and/or other efforts to reduce the risk of medical error and/or patient or staff harm. Maintains a database of issues identified at RCA's Performance Improvement: Participates in performance improvement/customer service improvement; actively assists in improving performance based on results obtained from customer satisfaction/PI activities. Department Operations Oversight: Serves as a patient safety advocate and clinical role model in designated areas Develops strong, positive relationships with all members of the teams. Successfully integrates patient safety principles into current and future practice and assist with policy development to support this. Facilitates briefings and debriefings of safety events and clear communication among all team members. Remains current with national standards of practice and safety issues and disseminates pertinent patient safety information. Collaborates with professional development on team training educational sessions and simulations Observes processes/practices in the designated areas. Collects, collaborates and reports project metrics and fetal monitoring standardization as required. Assesses the documentation of all charts reviewed and collaborates with leadership on plans for improvement. Facilitates system readiness for accreditation survey. Participates and leads quality improvement projects identified by organization and/or DOH, CMS, Joint Commission, etc. Collaborates with departmental staff including but not limited to medical staffing office, AI personnel, infection prevention, and other clinical departments. Uses excellent interpersonal skills to resolve systems issues efficiently, effectively and with the goal of sustaining positive changes in the safety environment. Develops computer skills necessary for the efficient collection and entry of data specific to each given project. Strategy, Growth & Business Plan Development : Participates in the development of Hospital/System objectives and the implementation of programs that aid in reaching its long term strategic as well as short range operational objectives. Evaluates the changing demographic, legal and technical developments in the field and develops new programs to ensure compliance with laws and assure continual improvement of the services provided by the department. Dashboards and Metric Oversight: Regularly reviews monthly indicator reports and other management reports to identify negative trends and initiate corrective action. Develops or contributes to a dashboard including all key department metrics. Reports outcomes to the Senior Leadership Team on a regular basis. Leadership, Collegiality and Operational Excellence: Promotes environment of respect and dignity with peers and within Department and Organization. Supports all operational excellence initiatives ensuring full participation of in all in-services, training programs and following up to ascertain the application of consistent standards of practice. Quality Assurance: Responsible for the department specific compliance with evidence based clinical standards Maintains current and updated policies and procedures for areas of oversight. Provides written reports to various staff members and committees regarding Performance Improvement initiatives. Maintains a safe, orderly working environment; maintains compliance with OSHA regulations as it pertains to physical space and staff allocated to the product line. Compliance: Proactively monitors the Department’s compliance with the Stamford Health Corporate Compliance Policy. Responsible for the development and implementation of policies to ensure compliance with regulatory agencies which also provide direction and support for superior standardized performance. Perform other duties as assigned.
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Number of Employees
1,001-5,000 employees