Field Safety & Quality Coordinator

EnerStar Solutions•Trout Run, PA

6h•Onsite

About The Position

The Field Safety & Quality Coordinator plays a critical role in protecting our people, strengthening our operations, and delivering a best‑in-class customer experience. This position serves as the bridge between field execution, safety leadership, quality assurance, and customer expectations. You’ll be a visible leader in the field, driving compliance, coaching teams, identifying improvement opportunities, and ensuring every EnerStar job meets the highest safety and quality standards. This role is ideal for someone who thrives in a hands on, field based environment, values precision and accountability, and enjoys building strong relationships with both internal teams and customers.

Requirements

3+ years of experience in field operations, safety, or quality assurance (Oilfield, energy, construction, or industrial services experience preferred)
Strong working knowledge of safety regulations and quality standards
Strong commitment to safety, quality, and environmental responsibility
Exceptional attention to detail
Professional, confident communicator with strong written and verbal skills
Proven customer service and problem‑solving ability
Self‑motivated and capable of independently managing time and travel
Proficient in Microsoft Office and CRM systems
Comfortable working in remote and outdoor environments
Ability to lift up to 50 pounds
Frequent walking, standing, bending, climbing, and working in confined spaces
Must be medically fit for physically demanding work
Preemployment and periodic medical evaluations may be required

Responsibilities

Lead by example, working safely at all times and ensuring adherence to EnerStar, client, and regulatory safety standards
Achieve 100% compliance with company and client safety requirements through weekly JSA reviews and field audits
Coordinate and co-lead weekly safety meetings and support districtwide safety initiatives
Deliver quarterly safety training to field teams, ensuring 90%+ attendance and documented completion
Implement, track, and report on the Safety 212 Program, including scorecard metrics
Partner with the HSE Manager and Operational Excellence Manager to meet district safety expectations
Represent the district on the Safety Committee
Perform quality inspections on 100% of new installations within 24 hours of job completion
Reduce quality‑related customer complaints by 20% within the first six months through proactive oversight
Review service calls monthly to identify trends and improvement opportunities
Ensure corrective actions are implemented within five business days, maintaining zero repeat deficiencies
Complete and sign off on: Shack Make Ready Forms Shack Return Forms
Participate in preplanning meetings for customer jobs
Conduct postmortem reviews for every job or project in the district to drive continuous improvement
Serve as a primary field contact for customer safety and quality questions, responding within 24 hours
Conduct quarterly customer site visits to review performance and gather feedback
Maintain a customer satisfaction score of 90% or higher through proactive communication and follow‑through
Support Account Managers by providing accurate, timely data for monthly customer review meetings
Identify customer‑specific safety or quality needs and collaborate with operations to deliver tailored solutions
Participate in 100% of branch safety meetings
Contribute at least two improvement ideas per quarter related to safety, quality, or customer experience
Implement one process improvement initiative per quarter that drives measurable results
Support additional operational and safety initiatives as assigned