Performance & Regulatory Compliance Coordinator

Gaming Capital Group•Durant, OK

About The Position

The Performance & Regulatory Compliance Coordinator is responsible for coordinating, tracking, testing, and submitting performance-related and physical (PAR) gaming projects to ensure compliance with the Choctaw Gaming Commission and other applicable regulatory jurisdictions. This role serves as a central liaison between regulators, vendors, internal performance teams, and Slot Administration to ensure all software, hardware, and project submissions comply with required regulatory standards and approvals.

Requirements

Strong understanding of gaming regulatory environments and compliance processes
Excellent attention to detail and documentation accuracy
Ability to manage multiple projects and priorities simultaneously
Strong written and verbal communication skills
Ability to analyze inventory and compliance data and produce clear reports
Effective relationship-building skills with regulators, vendors, and internal teams

Responsibilities

Regulatory Coordination & Compliance Create, prepare, and submit PAR/Physical project notifications in accordance with Choctaw Gaming Commission specifications.
Oversee and process regulatory notifications for assigned jurisdictions.
Maintain, track, and communicate the status of hardware and software approvals from tribal and jurisdictional regulatory bodies.
Assist the Gaming Commission and Slot Administration with PAR sheet requests and resolve issues related to submitted projects.
Communicate effectively with regulators, vendors, and internal customers to develop and maintain strong professional relationships with all software approvers and users.
Project Development & Support Assist the project and game performance teams in creating projects for upgrades, conversions, and revocation responses.
Help develop projects for software upgrades and conversions when revocations or regulatory changes occur.
Coordinate with game preparation teams to ensure all project requirements related to software, refurbishments, or regulatory notices are met.
Support project scheduling and coordination across departments to meet deadlines and operational needs.
Software & Inventory Management Maintain a detailed, accurate, and up-to-date software inventory and compliance database, including Inter-Tribal Lottery (ITL) approvals and jurisdictional approvals.
Manage software inventory tracking and inventory management programs and processes.
Audit in-field gaming inventory and identify older software requiring upgrades or replacement.
Create and publish software inventory and compliance reports for internal tracking and regulatory review.
Maintain and track all software approval and compliance documentation.
Vendor Coordination Communicate with vendor contacts to obtain, confirm, and verify regulatory approval information, including: Software versions Operating systems Progressive controllers (IPC approvals) Bill validator software Boot chip software (IGT and other vendors as needed)
Coordinate and schedule vendors for premium game installations, removals, signage moves, and software-related projects.
Reach out to vendors to order approved software required for project execution.
Testing & Quality Assurance Test project software to ensure it is compliant, functional, and usable prior to deployment.
Ensure all submitted software and hardware meets regulatory and operational standards before implementation.