Performance Manager, Consulting

JLL•Princeton, NJ

39d•$115,000 - $140,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Performance Manager has responsibility for performance management tracking and reporting within the Client’s Business Effectiveness function inclusive of utilizing technology and reporting to optimize and automate leadership visibility into performance of the real estate and facilities function. What is day to day? Performance Monitoring & Analysis: Support KPI development to align tracking of global real estate and facilities outcomes to enterprise goals’ track Process Improvement: Identify inefficiencies and implement optimization strategies within the performance management function Data Collection & Reporting: Gather, analyze, and present real estate and facilities performance data to stakeholders Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and the BI/data fields. Devise and promote creative data visualization. Performance Reviews: Conduct regular assessments and provide constructive feedback on improvements to the performance function Effectively track and monitor timelines, work-back schedules, and requirements for specialty global projects. Desired experience and technical skills - Required Project Management: Experience managing performance improvement initiatives and timelines Analytical Thinking: Strong data analysis and interpretation capabilities; experience of extrapolating and visualizing data to drive actionable insights. Communication: Ability to present findings clearly to various stakeholders Problem-Solving: Identifying root causes using data within the real estate and facilities function and partner with leadership to develop effective solutions to improve performance Attention to Detail: Ensuring accuracy in data collection and reporting Data Analysis Tools: Proficiency in Smartsheet, Excel, Power BI, Tableau, or similar platforms Performance Management Systems: Experience with HRIS or performance tracking software Statistical Analysis: Understanding of statistical methods and trend analysis Documentation: Creating clear procedures and performance documentation Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times Experience with data visualization software (e.g. Tableau)

Requirements

Project Management: Experience managing performance improvement initiatives and timelines
Analytical Thinking: Strong data analysis and interpretation capabilities; experience of extrapolating and visualizing data to drive actionable insights.
Communication: Ability to present findings clearly to various stakeholders
Problem-Solving: Identifying root causes using data within the real estate and facilities function and partner with leadership to develop effective solutions to improve performance
Attention to Detail: Ensuring accuracy in data collection and reporting
Data Analysis Tools: Proficiency in Smartsheet, Excel, Power BI, Tableau, or similar platforms
Performance Management Systems: Experience with HRIS or performance tracking software
Statistical Analysis: Understanding of statistical methods and trend analysis
Documentation: Creating clear procedures and performance documentation
Experience with data visualization software (e.g. Tableau)
Bachelor’s degree or equivalent work experience.
5 years relevant work experience, 3 years of direct performance management preferred
Strong analytical skills with a track record of identifying potential issues proactively and formulating solutions and contingency plans.
Excellent communication and presentation skills (verbal and written)
Work independently within responsibilities assigned.
Process Management experience or demonstrated skills
Results driven – the ability to analyze, act, and implement to ensure we achieve desired results.
Strong leadership, organizational and execution skills

Responsibilities

Support KPI development to align tracking of global real estate and facilities outcomes to enterprise goals’ track
Identify inefficiencies and implement optimization strategies within the performance management function
Gather, analyze, and present real estate and facilities performance data to stakeholders
Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and the BI/data fields.
Devise and promote creative data visualization.
Conduct regular assessments and provide constructive feedback on improvements to the performance function
Effectively track and monitor timelines, work-back schedules, and requirements for specialty global projects.
Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times