Performance Improvement Manager

Coates GroupChicago, IL
1d$125,000 - $145,000

About The Position

The Performance Improvement Manager will play a critical role in driving operational efficiency & quality improvements across our direct & indirect supply base by applying appropriate Lean / Six Sigma methodologies to improve product quality, reduce waste, streamline processes, and ensure quality stability for existing products. Working closely with cross-functional teams (Design engineering, Account Management, Manufacturing, Deployment, Support, and Supply Chain teams), the Performance Improvement Manager will identify areas for improvement, develop data-driven solutions, and ensure sustainable, high-quality outcomes.

Requirements

  • Excellent written and verbal communication skills
  • Able to prioritize tasks and work under minimal supervision
  • Demonstrate adaptability in responding to challenges and evolving business needs.
  • Be able to demonstrate ownership and accountability
  • A good team player, displays honesty and integrity
  • Is respectful and empathetic in drive engagement & change
  • Exceptional project management, organizational, and communicational skills
  • Bachelor degree in Engineering, Industrial Engineering, or a related discipline.
  • Lean Six Sigma Green Belt
  • Minimum of 5 years of experience in process and quality improvement, sustaining engineering, manufacturing, or related roles.
  • Strong analytical skills, with experience in data-driven decision-making and problem-solving.
  • Proficiency in statistical tools, MS Office, and Lean Six Sigma methodologies (e.g., DMAIC, 5S, Value Stream Mapping).
  • Demonstrated ability to work collaboratively in a team-oriented environment and influence across all organizational levels.

Nice To Haves

  • Black Belt certification
  • Familiar with quality management system (e.g., ISO 9001) and new product introduction processes
  • Hands-on experience implementing and sustaining Lean practices.

Responsibilities

  • Continuous Improvement: Apply Lean and Six Sigma principles to identify opportunities for New Product Introduction (NPI) and other process optimization, waste reduction, and efficiency improvements across production lines and support the implementation of improvement initiatives, and track effectiveness.
  • Root Cause Analysis and Problem Solving: Analyze quality issues, lead root cause investigations, and implement corrective and preventive actions to enhance product quality and reliability.
  • Change Management: Lead ERB for existing products, including recommendations for design adjustments, material substitutions, and process improvements to align with company goals for quality, cost, and regulatory compliance.
  • Data Analysis and Reporting: Utilize statistical tools to analyze data, track key performance indicators (KPIs), and present findings to stakeholders. Leverage data to make informed recommendations on process improvements.
  • Documentation and Compliance: develop, document and maintain standard work procedures, control plans and workflows. Ensure product and process changes comply with industry standards and regulatory requirements.
  • Actively promote the culture of continuous improvement by providing training and mentorship on Lean Six Sigma tools and techniques to stakeholders. Increase awareness of Lean Six Sigma methodologies across cross-functional teams to enhance collaboration and drive operational excellence.
  • Cost Reduction Initiatives: Collaborate with Strategic Sourcing, Engineering and Design teams to identify cost reduction opportunities and support implementation without compromising quality or functionality.

Benefits

  • annual market competitive bonus program
  • “Thrive Program” which includes a suite of flexible work options
  • dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions)
  • Global Wellness paid day off to recharge
  • “Give Back Day” to allow our Crew an opportunity to make an impact in the community
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