Performance Guarantee Analyst

MedImpact•San Diego, CA

5d•$60,987 - $100,628•Onsite

About The Position

This position is responsible for ensuring data integrity and contractual compliance throughout the end-to-end operational reporting lifecycle for client performance guarantees. The analyst manages data collection, reporting, and business intelligence services to support informed decision-making, while overseeing financial assessments, forecasting of outcomes, and administration of contract documentation within internal systems. The role requires strong analytical and coordination skills to engage stakeholders and guarantee timely fulfillment of all performance guarantee deliverables.

Requirements

BS/BA and 3+ years’ experience or equivalent combination of education and experience
Intermediate to expert Excel skills (pivot tables, advanced formulas)
Familiarity with relational database management systems (RDBMS) and structured query language (SQL)
Microsoft Suite (Word, PowerPoint, Outlook)
Familiarity with Client Lifecycle Management tools
Ability to learn and adapt to new systems quickly
Ability to work independently with minimal supervision.
Strong organizational, attention to detail, prioritization and follow-through skills.
Ability to navigate difficult situations and conversations.
Ability to read and interpret contracts.
Skilled in identifying and solving issues and recommending process improvements.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Nice To Haves

Direct work experience within the Pharmacy Benefit Management (PBM), medical claims, or general healthcare insurance industry, demonstrating a strong foundational business knowledge of industry practices, terminology, and operations.

Responsibilities

Execute and improve reporting processes by accurately calculating, tracking, and reporting performance guarantee outcomes, and developing reporting solutions aligned with strategic objectives.
Analyze performance trends and validate reporting results with stakeholders to ensure clarity, accuracy, and strong data integrity.
Conduct financial assessments and forecasting of performance outcomes based on contractual obligations, market trends, and historical data.
Facilitate stakeholder engagement to gather reporting requirements and understand contractual obligations.
Review financial assessments and ensure timely completion and prioritization of deliverables.
Maintain contractual compliance by distributing performance guarantee contract change notifications promptly and accurately.
Build collaborative relationships across the organization by providing consultation, analysis, and facilitation services.
Serve as the primary contact for performance guarantee inquiries, offering user training, access management, and support for reporting and documentation.
Respond to client inquiries regarding performance guarantee reporting by researching issues and collaborating with internal teams to ensure accurate and timely resolution.
Maintain and update the internal performance guarantee system with accurate contract information and ensure data integrity.
Maintain comprehensive documentation and communication logs for all performance guarantee activities.
Actively participates as a member of cross functional workgroups, teams, and committees, as assigned.