Performance Excellence Operations Consultant
About The Position
At Lee Health, we turn data and process insights into action, driving improvements that enhance patient outcomes, elevate team performance, and strengthen our community. As a Performance Excellence Operations Consultant, you will be part of a mission-driven team helping to reimagine how care is delivered. In this high-impact, consultative role, you will collaborate across departments to lead large-scale operational improvement initiatives, serve as a trusted advisor to leaders, and help build a culture of innovation and continuous learning. Your analytical mindset, facilitation skills, and passion for making healthcare better will create measurable, lasting change.
Requirements
- Education:Bachelors degree required; preferred fields include Industrial or Systems Engineering, Nursing, Business or Healthcare Administration (with quality/operations improvement emphasis), Organizational Development, or a related science field.
- Experience:At least 2 years in a consultative or performance improvement role with a proven ability to lead complex, multi-stakeholder projects.
- Skills: Expert facilitation and communication skills (virtual and in-person). Strong analytical, project management, and problem-solving abilities. High emotional intelligence and adaptability in dynamic environments. Ability to influence and build consensus across diverse teams.
Nice To Haves
- Certifications (Preferred):Lean Six Sigma, PMP, Change Management, or Sterling/Baldrige Examiner.
Responsibilities
- Lead system-wide and department-level performance improvement projects aligned with Lee Healths strategic goals.
- Serve as a coach, facilitator, and change agent for operational excellence initiatives.
- Use data-driven insights, Lean/Six Sigma methodologies, and design thinking to optimize processes and outcomes.
- Partner across teams to identify performance gaps, streamline workflows, and enhance both patient and staff experiences.
- Build trusted relationships with leaders and team members at all levels of the organization.
Benefits
- Affordable health insurance with family coverage
- 403(b) Retirement Plan with up to 5% employer match
- Generous PTO plan
- Free onsite Employee Health services
- Employee Assistance Program
- Onsite child care centers
- Life and Disability Insurance
- Education assistance and PSLF eligibility
- Market-competitive pay rates
- Community-focused, inclusive culture
- Supplemental benefits (pet insurance, legal insurance, and more)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
