Performance Data Analyst (Operations & Policy Analyst 3) - HYBRID

State of Oregon • Salem, OR

1d • $6,123 - $9,409 • Hybrid

About The Position

Oregon Health Authority (OHA) is home to most of the state's publicly supported health programs. The Medicaid Division is responsible for the design, development, implementation, monitoring, evaluation, and improvement of publicly funded Medicaid programs and related health programs. The division manages Oregon Administrative Rules that govern OHP-covered health care services, fee-for-service providers, and participating managed care plans, including Coordinated Care Organizations (CCOs), ensuring services are delivered effectively, equitably, and in compliance with regulations. This position is part of the Oregon Health Authority’s Medicaid Division Coordinated Care Organization (CCO) Operations section, specifically, the CCO Performance Analytics Team. A coordinated care organization is a network of all types of health care providers (physical health care, addictions and mental health care and dental care providers) who work together in their local communities to serve people who receive health care coverage under the Oregon Health Plan (Medicaid). Today, there are 16 CCOs operating in communities around Oregon. The CCO Performance Analytics Team provides programming and analytics support and develops data infrastructure to monitor Oregon’s Managed Care Organizations’ performance. The team focuses on developing performance measures and scorecards, monitoring compliance trends, and supporting process improvement. This is a full-time, permanent, classified position which is represented by a union. Remote Type: Hybrid Work [90%-remote, 10% in office] Salary range: $6,123.00 - $ 9,409.00 This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies. OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030. The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone. What will you do? The Performance Data Analyst supports data systems and measurement efforts for the Quality Assurance and CCO Operations units. The position plans and implements operational improvements related to MCO performance monitoring data systems to improve accuracy, completeness, timeliness, and usefulness of data. It contributes to strategic planning and implementation efforts to promote better health, better care, and lower costs through improved and streamlined data collection and management. This position works across units, including the Information Systems Unit, the Actuarial Services Unit, and the Health Policy and Analytics Division, to assist with data analysis and reporting of MCO performance. Issues and recommendations within this position are highly visible and may be complex, requiring the ability to clarify and prioritize tasks in a fast-paced environment with a broad array of partners and collaborators. This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
• Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Nice To Haves

• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
• Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs within the context of health policy / healthcare services.
• Experience using health care expenditure, utilization, quality and outcomes data in large information systems.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/Medicaid administration in Oregon, including experience working with Coordinated Care Organizations, social safety net programs, health service providers (including Community Mental Health Programs and other behavioral health service providers), or community-based organizations.
• Experience presenting and articulating the value and relevance of research and evaluation data and data mapping to facilitate quality assurance, strategic planning, and decision-making. This includes demonstrated ability to use advanced statistical and analytic tools such as SQL, R, SPSS, SAS, Power BI, Tableau, Excel, and related applications.
• Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
• Ability to foster inter- and cross-agency collaboration and to facilitate coordination of community-centered policies, programs, and continuous (performance/quality/process) improvement strategies.
• Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued.
• Demonstrated project management experience, including ability to effectively manage multiple project timelines and priorities and promote human-centered change management.

Responsibilities

• The Performance Data Analyst supports data systems and measurement efforts for the Quality Assurance and CCO Operations units.
• The position plans and implements operational improvements related to MCO performance monitoring data systems to improve accuracy, completeness, timeliness, and usefulness of data.
• It contributes to strategic planning and implementation efforts to promote better health, better care, and lower costs through improved and streamlined data collection and management.
• This position works across units, including the Information Systems Unit, the Actuarial Services Unit, and the Health Policy and Analytics Division, to assist with data analysis and reporting of MCO performance.
• Issues and recommendations within this position are highly visible and may be complex, requiring the ability to clarify and prioritize tasks in a fast-paced environment with a broad array of partners and collaborators.
• This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

Benefits

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training opportunities that will help grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level