Performance Consultant - Austin Human Resources

City of Austin • Austin, TX

1d • Hybrid

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Austin’s Human Resources is dedicated to fostering a high performing, engaged workforce that serves not only City employees, but also their families and the broader Austin community. Within Austin Human Resources, the Learning, Engagement and Development (LEAD) Office drives initiatives that strengthen: Leadership Development – equipping current and future leaders with the skills to inspire and guide. Learning Opportunities – providing continuous education and training to enhance workforce capabilities. Organizational Effectiveness – improving systems, processes, and culture to maximize impact across departments. The LEAD Office is seeking a Performance Consultant to join the team. The Performance Consultant plays a vital role in supporting City wide goals through collaboration, creating high performing teams, and developing solutions that strengthen engagement and align organizational priorities. If you are passionate about leadership, learning, and organizational success, apply today to help us build a stronger and more resilient Austin. Purpose: Provides performance consulting services such as strategic business planning, business process improvement, problem solving, organization restructuring, leadership and supervisory development, performance measurement and evaluation to the human resources director, the City Manager, directors, and other leaders.

Requirements

• Knowledge of broad and comprehensive principles, practices, and procedures in analyzing a variety of issues.
• Knowledge of public administration, adult learning principles, instructional systems design.
• Knowledge of city practice, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and organizing.
• Skill in using computers and related software.
• Ability to develop methods and procedures on new assignments.
• Ability to review progress and evaluate results.
• Ability to coach and train others.
• Ability to establish and maintain good working relationships with other city employees and the public.
• Graduation with a Bachelor's degree from an accredited four (4) year college or university with major course work in a field related to Human Resource Development, plus five (5) years of experience in organizational development and training.
• Masters degree may substitute for experience up to two (2) years.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.

Nice To Haves

• Experience in leading large organizational change initiatives.
• Experience consulting and/or coaching executives and managers on organizational development, leadership development and change management.
• Experience designing, implementing and facilitating interactive workshops and training sessions.
• Experience conducting organizational needs assessments and developing actionable data informed recommendations.
• Demonstrated experience in developing and managing content within learning management systems (LMS) and other educational technologies.

Responsibilities

• Consults with and coaches City and department executives and managers on organizational development and performance issues.
• Leads large cross-functional performance improvement projects and initiatives.
• Leads citywide and department specific needs assessments by conducting research to identify organizational development and performance issues and makes recommendations to city leadership for process improvements based on findings.
• Leads, coaches, or partners with City leadership to address identified development and performance issues.
• Utilizes project management techniques to develop, design, and implement performance improvement for individual workgroups, departments and Citywide.
• Develops and designs evaluation plans for organization development and performance interventions.
• Provides cross functional and citywide internal consulting, facilitation, and coaching services to executives and managers.
• Gathers data and needs analysis, development of alternatives, and recommendations.
• Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes.
• Assists in resolving business process, employee performance, employee development and teamwork issues.
• May provide work assignment, leadership, and guidance to others.

Benefits

• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees