Performance Analyst

Xcel Energy•Denver, CO

1d•Hybrid

About The Position

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. This position can be based in Arvada or Denver, Colorado, on a hybrid (3 days per week in office) work schedule and can be flexible depending on where in the Denver Metro Area candidates reside. Position Summary Support Xcel Energy automated applications that contribute to departmental and business unit goals by analyzing, designing, implementing and supporting business processes and information systems. Provide oversight, guidance, leadership and mentoring in the implementation of quality methodologies to effectively improve business results... Support business activities by building relationships, determining business needs, analyzing process improvements opportunities, defining business. This would include future automated data collection systems by analyzing, designing, implementing, and sustaining business processes and information systems. This includes collaboration for all automated data collection systems.

Requirements

Bachelors Degree in Business Science or Business Administration or a combination of education and experience providing equivalent knowledge.
3+ years' experience, with at least 1 year in one of the following areas: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering and/or information systems.
Strong customer focus.
Proven leadership and ability to take an initiative from idea conception and start-up through full implementation.
Demonstrated attention to detail.
Proven communication with strong technical and analytical acumen.
Experience with PC applications and analytical software.
Ability to travel occasionally.

Nice To Haves

Proficiency with MS Excel spreadsheets
Proficiency or familiarity with Power BI business intelligence software

Responsibilities

Provide analytical and technical expertise in the development, integration and application of data collection.
Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement and support business processes and information systems. Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals.
Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments.
Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations.. Interact with management, customers, vendors and other stakeholders through verbal or written communication.
Serve as a technical resource.
Develop and sustain daily data flow operations between information systems and processes.
Resolve data discrepancies and errors without negative impact on customer or internal operations.
Support/lead interdepartmental and/or cross functional teams to manage performance improvement project through understanding key business issues, clarifying project objects and linking to business objectives.
Lead projects, which develop and enhance business processes and information systems
Other duties as assigned

Benefits

Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave Benefit
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.