Performance Advisor

Compass•New York, NY

1d•$100,000 - $115,000•Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. The CIH Inventory & Leads Program serves as the primary engine for capturing and converting high-intent consumer traffic into real estate transactions. Through strategic partnerships with Redfin.com and Rocket Mortgage, the program delivers a diversified lead pipeline to agents, including high-volume web inquiries and “finance-first” pre-qualified buyers. As a Performance Advisor, you are responsible for driving agent conversion performance by by leveraging data, coaching, and accountability to turn demand into closed deals. You will work directly with participating agents and in close partnership with field leadership, to strength how agents engage, nurture, and convert inbound leads. This is a performance-driven role at the intersection of agent success, product adoption, and revenue growth, ensuring agents consistently execute against best practices and program expectations. Primary Objective Increase conversion rates and revenue outcomes by improving agent behavior, tool adoption, and execution across the consumer lifecycle.

Requirements

5+ years in real estate, proptech, or marketplace sales performance roles
Deep understanding of residential transaction flow and agent workflows
Proven experience coaching or managing performance of sales professionals
Strong analytical mindset, comfortable using data to drive behavior change
Excellent communicator with ability to influence without authority
High accountability orientation, comfortable holding a performance bar

Responsibilities

Agent Performance Coaching & Accountability
Partner directly with agents to improve performance across the full conversion funnel:
Provide direct, actionable coaching based on real performance data
Reinforce consistent execution of the performance frameworks
Hold agents accountable to program standards and expectations through lead allocation levers and disengagement framework
Performance Management & Optimization
Monitor agent performance across key metrics
Identify gaps and create targeted improvement plans
Track progress and adjust coaching based on outcomes
Partner with Sales Managers to address persistent underperformance
Product & Workflow Adoption
Drive adoption of Compass and partnership tools that directly impact conversion
Ensure agents are using tools as intended to deliver a high-quality client experience
Connect product usage to performance outcomes
Market-Level Insights & Diagnostics
Identify patterns in agent performance across markets, teams, and cohorts
Surface insights on what’s driving or blocking conversion
Provide structured feedback to Marketplace strategy, Product, Analytics
Help inform program evolution based on real-world performance
Program Enablement & Field Partnership
Lead onboarding, training sessions, and office hours for participating agents
Partner with brokerage leaders to align on performance expectations
Reinforce program standards consistently across offices and regions
Act as a visible, trusted partner to the field, focused on outcomes

Benefits

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

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