About The Position

The Professional Relations Representative primary responsibility is to educate physicians and other healthcare providers on the benefits of hospice services to patients with a life expectancy of six months or less.   Responsible for increasing referrals and admissions for Treasure Coast Hospice services by developing successful relationships and educating medical/professional referral sources within an assigned geographic and/or medical provider area.  Communicate regularly with staff and referral sources to solidify acceptance and allegiance throughout the service area.

Requirements

  • High school diploma or equivalency preferred.
  • Three (3) year’s experience working with physicians and providers either as a healthcare and/or sales/marketing professional.
  • Professional sales training desired.
  • Must demonstrate professional oral and written communication skills. Proven sales record required.  Established relationships a plus.
  • Sales and marketing and referral development through establishing relationships with healthcare providers’ required.
  • Valid Florida driver’s license, auto insurance and reliable means of transportation to perform job duties.
  • Attendance is a condition of employment.

Nice To Haves

  • Bachelor’s degree in business, marketing or related field preferred or a combination of equivalent education or work experience.
  • Hospice experience preferred.

Responsibilities

  • Responsible for successfully achieving admission goals and census growth in assigned area as specified in the strategic plan.
  • Responsible for conducting a minimum of 12 direct physician/provider educational programs and four community outreach presentations per fiscal year.
  • Communicate with the staff within the assigned service area by attending IDT and individual meetings with clinical and case managers at least once a month. The liaison may only share clinical information with other healthcare practitioners involved in the specific patient's care and will comply with all rules and regulations as set forth by HIPAA.
  • Prepare quarterly sales plans, input daily referral source contract, and deliver weekly activity reports.
  • Maintain a high level of urgency, customer consciousness and service excellence.
  • Participate as an active supporter of the Treasure Coast Hospice compliance program, including an emphasis to report, as well as complying with all Federal, State and Local laws as well as the organization’s compliance program.
  • Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.
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