People Services Partner

Marvell Technology•Irvine, CA

About The Position

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact We are seeking a People Services Partner to join our People Experience & Insights (PXI) team, traditionally known as HR Operations. This role serves as the first point of contact for employees, managers, and internal partners who reach out to HR through our Service Center in the Americas (U.S., Canada & Argentina). This position plays a critical role in ensuring an exceptional employee experience, one that is simple, meaningful, accurate, and high‑quality. The People Services Partner will manage key operational business processes while supporting Tier 1 inquiries. The ideal candidate is comfortable as the first point of contact for HR, demonstrates sound judgment, handles challenges professionally, and contributes strategically through process improvements and small project ownership.

Requirements

Bachelor’s degree in human resources, Business Administration, Finance, or related field.
7+ years of experience in HR operations, shared services, or similar HR support roles.
Strong knowledge of onboarding, offboarding, I‑9 administration, and employee documentation processes.
Ability to independently resolve Tier 1 HR inquiries with sound judgment and professionalism.
Experience handling sensitive employee matters, including terminations and compliance requirements.
Strong organizational skills and attention to detail in a fast‑paced environment.
Excellent written and verbal communication skills.
Proficiency with HRIS and case‑management tools (e.g., Workday, ServiceNow).
Ability to maintain confidentiality and manage sensitive information with discretion.
Customer‑focused mindset with a commitment to delivering a positive employee experience.

Nice To Haves

Experience supporting global mobility or global transfer processes.
Familiarity with knowledge‑base maintenance or HR content management.
Understanding compliance processes such as unemployment/EDD documentation and audit support.
Experience contributing to process improvements within HR operations.
Understanding of U.S. and/or Canadian employment practices and regulations.
Ability to collaborate effectively with cross‑functional HR teams.

Responsibilities

Lead Americas HR Service Center operations, serving as the primary escalation point for HR inquiries, ensuring timely resolution, disciplined case governance, and effective judgment in managing complex or sensitive situations.
Champion a high‑quality, inclusive HR service experience, developing standards, monitoring service performance, and coaching partners to reinforce PXI’s employee‑centric culture.
Oversee governance of employee onboarding and documentation, ensuring documentation accuracy, audit readiness, and compliance with internal policies and regulatory requirements.
Manage end‑to-end I‑9 compliance operations, including reverification strategy, Workday workflow oversight, and proactive risk mitigation for all U.S. employees.
Own offboarding strategy for North America, including delivery of intern and Canada voluntary exit conversations and management of all involuntary terminations with professionalism, discretion, and compliance.
Oversee unemployment claim governance, ensuring accurate and timely EDD responses and reducing risk exposure through consistent documentation standards.
Lead HR audit readiness, partnering cross‑functionally to prepare, review, validate, and enhance employee documentation and process controls for internal and external audits.
Manage the HR knowledge base, driving content accuracy, usability, and self‑service adoption; collaborate with SMEs to close knowledge gaps and elevate employee access to information.
Oversee global transfer operations, partnering with global HR teams to validate compensation, audit offer details, coordinate one‑time payments, and ensure seamless cross-border transitions.
Serve as an operational advisor for PXI initiatives, contributing process expertise, identifying risks, and influencing design decisions to ensure scalable, compliant solutions.
Lead continuous improvement efforts to strengthen HR operational efficiency, reduce errors, streamline workflows, and improve employee experience across all lifecycle processes.