People Services Partner

Marvell Technology•Irvine, CA

About The Position

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact We are seeking a People Services Partner to join our People Experience & Insights (PXI) team, traditionally known as HR Operations. This role serves as the first point of contact for employees, managers, and internal partners who reach out to HR through our Service Center in the Americas (U.S., Canada, & Argentina). The People Services Partner will manage key HR processes such as voluntary terminations, accommodations, global stock audits, and employee documentation. The role also provides direct service delivery through the assignment and resolution of Tier 1 ServiceNow tickets. The ideal candidate brings strong operational expertise, sound judgment, and a customer‑focused mindset. They thrive in a fast‑paced environment and are confident in managing small‑scale projects and process improvement efforts.

Requirements

Bachelor's degree in human resources, Business Administration, Finance, or related field.
7+ years of HR operations, HR shared services, or employee support experience.
Strong understanding of HR processes, including onboarding, offboarding, accommodations, and employee documentation.
Experience managing sensitive employee information with discretion and confidentiality.
Strong organizational skills with the ability to balance multiple workflows and deadlines.
Excellent written and verbal communication skills with a customer‑centric approach.
Proficiency with HR systems and case‑management tools (e.g., Workday, ServiceNow).
Exercise discretion and independent judgement in the performance of duties and maintains an advanced degree of confidentiality.
Ability to interpret and apply HR policies accurately in day‑to‑day work.
High attention to detail and commitment to operational accuracy and compliance.

Nice To Haves

Experience supporting accommodation processes (leaves, return‑to‑work, or similar programs).
Familiarity with stock programs or audit‑related documentation.
Understanding of U.S. and/or Canadian employment practices and regulations.
Experience with tuition reimbursement, childcare benefits, or leave‑of‑absence administration.
Strong problem‑solving skills with the ability to navigate moderately complex HR issues.
Ability to collaborate effectively with cross‑functional HR teams.

Responsibilities

Lead HR Service Center operations, serving as the primary escalation point for HR inquiries, ensuring timely resolution, disciplined case governance, and effective judgment in managing complex or sensitive situations.
Oversee core HR operations including onboarding, offboarding, job changes, data management, verifications, and employee support through case‑management platforms.
Lead complex case‑management strategy, partnering with Legal, ER, IT, HRIS, Security, and vendors to manage escalations, evaluate nuanced accommodation cases, and develop decision‑making frameworks for high‑risk scenarios.
Own governance frameworks for terminations, offboarding controls, benefits and leave programs, identity and access management, and data‑quality standards across all worker types.
Ensure compliance and audit readiness by maintaining documentation standards, supporting internal/external audits, strengthening global stock‑audit processes, and implementing robust operational controls.
Optimize HR technology and systems, including Workday workflows, data validation, reporting, and cross-functional downstream impacts; collaborate with HRIS on enhancements and new system capabilities.
Drive operational excellence through process redesign, workflow optimization, case routing improvements, and development of Tier‑0/self‑service resources and SOPs.
Analyze HR operational trends and metrics to identify risks, inform preventive solutions, improve cycle times, and enhance overall employee and manager experience.
Serve as a strategic HR operations advisor, providing guidance to leaders and HR partners to ensure consistency, compliance, and scalable best practices across regions.