People Services Director

Lifepoint Health • Kennewick, WA

5h • $50 - $68

About The Position

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Trios Health, anchored by Trios Southridge Hospital, offers a lifetime of care across a broad spectrum of healthcare specialties and services. In fact, we've built what has become one of Eastern Washington's largest multi-specialty medical groups.
Positioned in the heart of Washington wine and agriculture country, the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers, multiple nearby mountain ranges, and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities.
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
POSITION SUMMARY
Directs the department's activities and resources to achieve departmental and organizational objectives.

Requirements

• Master's degree in human resources or related field required.
• Business Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
• Complex Communication – Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
• Varied Business Problems – Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
• Department Specific – Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
• Functional Independent Judgement – Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
• Project Planning/Organization – Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).
• Skilled in the application of policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.

Nice To Haves

• Experience in Labor Relations with Collective Bargaining agreement negotiations preferred.

Responsibilities

• Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
• Coordinates and directs internal/external audits.
• Creates and fosters an environment that encourages professional growth.
• Ensures department stays focused on their important role in the continuum of care.
• Regular and reliable attendance.
• Perform other duties as assigned.
• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards.
• Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director