People Ops Manager

Pennylane•Paris, TX

59d•Remote

About The Position

We're looking for a hands-on People Operations Manager to lead our People Operations team while actively contributing to daily operations. You will report to our Head of HR operations (People operations, People experience & People analytics). You'll combine team leadership with operational execution: ensuring high-quality, timely delivery of People Ops processes, coaching team members, and driving continuous improvement across our employee lifecycle operations. This role is ideal for an experienced People Ops professional who enjoys getting into the details, thrives on building reliable processes at scale, and is motivated by enabling others to do their best work.

Requirements

5+ years in People Operations or HR shared services, including 1-2+ years in a coordination or team lead capacity.
Strong command of HRIS administration (such as Lucca, Workday) and People Ops processes across the employee lifecycle.
Experience partnering with Payroll, Finance, Legal, and IT; understanding of data privacy and compliance requirements.
Analytical and process mindset: comfortable with metrics, SLAs, and root-cause analysis.
Excellent organization, prioritization, and stakeholder communication skills.
Proactive, detail-oriented, and calm under pressure; able to operate in a fast-moving environment.
Experience in a multi-country environment and with growth-stage/scale-up organizations.
French & English (France & Germany are our main markets now, but we have employees all over Europe)

Nice To Haves

Exposure to HR compliance, audits, or internal controls frameworks.
Participation in HRIS implementations or workflow automation initiatives.
Familiarity with French employment context and benefits administration.

Responsibilities

Plan and allocate workload, set priorities, and track progress to ensure SLAs and quality standards are met.
Monitor team dashboards, queues, and tickets; remove blockers and rebalance capacity as needed.
Ensure operational continuity during peaks, audits, and organizational changes.
Provide day-to-day support, coaching, and close supervision of ICs.
Clarify missions, responsibilities, and expectations; ensure role clarity and accountability.
Run performance rituals: 1:1s, feedback loops, reviews, objective setting, and growth plans.
Own and contribute directly to execution in your area of expertise (e.g., HRIS, onboarding, data changes, benefits, leave management, mobility).
Safeguard data quality, compliance, and documentation across processes and systems.
Drive continuous improvement: simplify workflows, standardize SOPs, reduce errors, and improve cycle times.
Coordinate cross-functional deliveries (e.g., payroll cut-offs, policy rollouts, system changes).
Communicate status, risks, and decisions clearly to stakeholders; ensure alignment with People and company priorities.
Support change management for new tools, policies, and operating models.
Maintain accurate source-of-truth data in the HRIS; ensure timely, complete, and auditable records.
Prepare and review People Ops reports and dashboards; contribute inputs for payroll and headcount reporting.
Ensure compliance with internal controls and relevant labor and data-privacy regulations.

Benefits

You'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
Wherever you are based, you will get 25 vacations days paid by Pennylane
You'll have a competitive compensation package
You'll get company shares to enjoy a piece of the success story you're building with us
You'll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
Ã¯Â¸Â Through our partner Gymlib, you'll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
You'll have access to Busuu to perfect your English or your French
You'll get the latest Apple equipment
We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantesâ¦)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.