People Operations

Tandem•New York, NY

2d•Onsite

About The Position

We are looking for a People Operations professional to build and scale the systems, programs, and processes that power our team. You’ll ensure that Tandem’s people infrastructure — spanning onboarding, compensation, benefits, compliance, performance, and culture — runs smoothly, efficiently, and with excellence. You will serve as the operational backbone for the employee lifecycle and a strategic partner to leaders across the company. This role blends execution and strategy: building scalable systems while staying close to the day-to-day employee experience. This is a high-impact, high-visibility role for someone who loves precision, thrives in ambiguity, and takes pride in operational excellence. If you are deeply organized, data-driven, and motivated by helping exceptional people do their best work, we want to meet you.

Requirements

2–7 years of experience in people operations, HR, or business operations in a fast-paced environment (startups, consulting, or scaling tech companies preferred)
Strong analytical and systems-thinking skills; you’re comfortable with data, spreadsheets, and workflows
Experience managing HRIS and related tools (e.g., Rippling, Gusto, Justworks, Workday, etc.)
Excellent judgment and confidentiality — you handle sensitive information with care
Strong written and verbal communication skills; you bring clarity and calm to complexity
A builder’s mindset — you enjoy designing from zero and scaling what works
Curiosity and intellectual horsepower; you learn fast and stay rigorous
A sense of ownership — you don’t just identify problems, you fix them
Comfort with ambiguity, change, and moving at high velocity

Responsibilities

Own and optimize end-to-end people processes: onboarding, offboarding, benefits, compensation, performance, compliance, and engagement
Maintain data integrity across HR systems (HRIS, payroll, ATS) and serve as the system administrator for core people tools
Partner with Finance on payroll, headcount planning, and compensation cycles
Ensure compliance with all employment regulations and internal policy standards
Build scalable frameworks and SOPs for hiring, feedback, and employee development
Work with leadership to improve the employee experience — from first day to last
Manage and track key people metrics and reporting to enable better decision-making
Lead and support company-wide programs (e.g., engagement surveys, performance reviews, recognition programs)
Serve as a trusted point of contact for employees — handling questions with empathy, discretion, and clarity
Drive operational excellence by continuously identifying opportunities to automate, simplify, or improve existing processes