People Operations Specialist

ThoughtSpotPhoenix, AZ
1dHybrid

About The Position

We are looking for a high-impact HR Operations professional who thrives in fast-paced, scaling environments and brings strong systems thinking, operational rigor, and data discipline. This role sits at the intersection of HR Operations, Workday, Payroll Controls, and Contingent Workforce governance. You will play a critical role in strengthening our HR infrastructure, improving audit readiness, and ensuring Workday remains our single source of truth. If you’re excited by automation, AI-enabled workflows, process optimization, and building scalable governance models - this role is for you.

Requirements

  • 3–5 years in HR Operations, HR Systems, or People Operations
  • Strong hands-on Workday experience (Core HCM required)
  • Experience working with Payroll teams and compensation workflows
  • Solid understanding of US compliance (I-9, EEO-1, audit controls)
  • Experience with ticketing systems (Jira preferred)
  • Strong data mindset and comfort working with reports
  • Ability to operate in ambiguity and bring structure
  • Exposure to automation or AI-enabled tools (strong plus)
  • Highly collaborative, calm under pressure, solutions-oriented
  • Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
  • Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
  • Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
  • Write effective prompts to get the most accurate and creative results from AI tools.
  • Curiosity in exploring new AI tools
  • Adaptability to quickly learn and implement new, emerging AI technologies
  • Critical thinking to know when to identify when AI should be used versus when human judgement is necessary

Nice To Haves

  • Experience in high-growth / pre-IPO companies
  • Built or improved payroll controls
  • Experience working across HRIS + Finance + IT
  • Built SOPs or governance frameworks
  • Experience in using AI for Automations
  • Comfort presenting process gaps and improvement plans to leadership

Responsibilities

  • Own end-to-end US onboarding operations in Workday
  • Drive system accuracy across offer → pre-onboarding → Day 1 activation
  • Partner with Recruiting, IT, and Payroll to ensure clean data flow and access readiness
  • Lead structured offboarding and involuntary termination compliance
  • Ensure workforce transitions (internal mobility, status changes, location changes) are audit-ready
  • Manage Global contingent workforce lifecycle (contractor onboarding, extensions, conversions, offboarding)
  • Partner with Legal, Procurement, and Finance on workforce compliance
  • Monitor tenure thresholds, worker classification risks, and audit controls
  • Support contract-to-FTE conversion governance framework
  • Serve as HR Ops lead for payroll audit validation
  • Implement and maintain preparer–reviewer (maker–checker) controls
  • Ensure bonuses (sign-on, retention, one-time payments) are structured correctly in Workday
  • Partner with Payroll to reconcile discrepancies proactively
  • Support SOC, audit, and compliance reporting
  • Maintain high data integrity across Core HCM
  • Support business process framework updates and testing
  • Validate integrations impacting payroll and finance data
  • Drive reporting accuracy for Finance & HR stakeholders
  • Support Workday release testing and change governance
  • Leverage AI tools to streamline HR workflows and reduce manual effort
  • Identify opportunities for automation within onboarding, ticketing, and reporting
  • Partner with HRIS to optimize system-based controls
  • Contribute to HR AI initiatives and operational innovation

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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