People Operations Specialist

DataRobotBoston, MA
$90,000 - $100,000

About The Position

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. DataRobot’s People Operations Specialist is a key player in making our team more productive than ever. With a primary focus on delivering an iconic employee & candidate experience, this position serves as the first point of contact for all People topics. If you love supporting teams to find, grow, and keep the right people for the right roles at the right time, then you are the one for us! You will not only have the opportunity to develop your own skills but to redefine what "iconic" looks like! You'll be part of a flat, fast-moving organization motivated by collaboration. As part of our team, you will help us to build and maintain people systems and processes that just work, ensure we are living our operating principles, and support our employees on their career journey with us. Enjoy understanding other cultures and perspectives? You'll work with our global team to get things done.

Requirements

  • You have a BS in Human Resources or relevant field (preferred)
  • You have strong attention to detail and are a proactive communicator
  • You have 2-4 years of prior work experience supporting a global HR team, while conforming to and understanding labor laws, best practices and regional/global requirements
  • You have past experience in Talent Acquisition, including candidate management and interview scheduling (some direct recruiting experience strongly preferred)
  • You have past experience using Workday HCM, or equivalent HR systems
  • You have past experience using Workday Recruiting, or equivalent Applicant Tracking systems
  • You are a proficient user of Google applications, DocuSign, Rooster
  • You have excellent interpersonal and communication skills
  • You have an unrelenting work ethic
  • You have strong business acumen, customer service and critical thinking skills
  • You excel with organization, you have the ability to multitask, and you don’t get easily overwhelmed
  • You love working with people and have a customer service driven approach to problem solving; you strive to make sure every interaction you have is upbeat, pleasant, and friendly
  • You’re comfortable with multi-channel collaboration, and have used Slack for business communication
  • You’re confident in your decision-making skills and exercise good judgment (but also know when to ask for help)

Responsibilities

  • Work in close alignment with the People Strategy Partner and Talent Acquisition Partner to support all People Operations responsibilities for the aligned business functions
  • Support People Strategy Partners with performance & growth, succession planning, employee experience, and employee relations
  • Support Talent Acquisition Partners with recruiting activity, including candidate screening, interview scheduling, offer creation and background checks
  • Work on projects to enable People Strategy Partners to serve our business and people to unlock potential and deliver great work on time
  • Provide first-line support to DataRobot employees through the People Hub ticketing system
  • Answer employee questions about People-related topics and direct to them in the appropriate manner
  • Serve as the regional or functional subject matter expert on People support topics
  • Answer candidate questions throughout the recruitment process
  • Responsible for data entry/integrity in relevant People Systems and spreadsheets, including Workday HCM, Workday Recruiting, Payroll systems, Benefits systems, Immigration and Mobility systems and people records
  • Support employment issues (changes of status/residence, verification of employment)
  • Onboarding and offboarding of our employees
  • Assist in developing practices to enhance employee experiences
  • Assist in proactively developing staff and leadership via tools developed by the Learning & Development team
  • Assist with global mobility of employees through transfer, relocation, and visa processing
  • Other People initiatives that might need a helping hand

Benefits

  • Medical, Dental & Vision Insurance
  • Flexible Time Off Program
  • Paid Holidays
  • Paid Parental Leave
  • Global Employee Assistance Program (EAP)
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