People Operations Specialist

SelectQuote, Inc.

7d•$24 - $26

About The Position

The People Operations Specialist is responsible for maintaining accurate and compliant associate records by managing onboarding terminations employee changes and HR system transactions. This role serves as an escalation point for data and process issues oversees I-9 compliance and supports associates and leaders through HR inquiry systems. The position partners closely with the People Team to improve processes document procedures and ensure data integrity efficiency and a high level of service across all divisions. The deadline to apply is Friday, 2/6 at 5:00pm CST.

Requirements

Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace
Highly detail-oriented with strong organizational skills
Excellent written verbal and customer service communication
Strong analytical decision-making and problem-solving abilities
Able to handle confidential information with discretion
Self-motivated responsive and adaptable
Quick learner with a continuous improvement mindset
Bachelor’s degree in Human Resources, Business, Finance, or related field or equivalent experience preferred
Minimum 3 years of Human Resources experience required
At least 2 years of HR technology experience required
Intermediate proficiency in Microsoft Excel
Proven experience processing employee transactions
Advanced or admin-level experience with UKG Pro or other HRIS platforms preferred
Demonstrated ability to handle sensitive information with discretion

Responsibilities

Ensure data integrity for associate records through routine audits across all divisions
Oversee process and support new hires terminations and associate change requests (ACRs) accurately and on time
Use UKG mass import tool to complete bulk associate transactions
Serve as escalation point for transaction issues and data errors
Oversee the I-9 process ensuring compliance and coordination with Equifax for escalations
Oversee and support associates managers and the People Team with HR inquiries through People Assist
Monitor and respond to former associate inquiries through Intercom
Provide backup support for the People Operations Coordinator during high-volume periods and absences
Continuously evaluate People Operations processes to ensure compliance data accuracy and efficiency
Document and maintain internal procedures and training materials
Partner with the People Team to identify and implement process improvements

Benefits

Competitive Medical, Dental, and Vision Insurance
HSA/FSA
Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
Voluntary Life Insurance for Self, Spouse and Dependent
Company-paid Basic Life Insurance and Long Term Disability
Retirement plan and Employer match contribution with Profit Share
Tuition Reimbursement program
Company perks and Discount program
Engaging Wellness and Financial Education Resources
Employee Assistance Program
Incentive Plans