People Operations Manager

Mirage • New York, NY

1d • Onsite

About The Position

At Mirage, we build with intention. That means thoughtful engineering, careful craftsmanship, and respect for how people work. As we scale, we are looking for a People Operations Manager to ensure our people systems, processes, and day-to-day experience meet that same standard.
This role sits at the intersection of operations, people strategy, compliance, and accounting. You will own core People functions end-to-end and partner closely with leadership to create an environment where everyone can do their best work.

Responsibilities

• Own new hire onboarding and offboarding workflows, including I-9 and W-4 completion, payroll setup, benefits enrollment, access management, and required compliance trainings
• Help manage visa documentation processes and ensure ongoing compliance where applicable
• Manage our HRIS, payroll systems, benefits platforms, and reporting tools
• Partner closely with Finance and Accounting to ensure accurate payroll, tax filings, audits, and compliance reporting such as EEO-1, ACA, and pay data
• Ensure clean integrations between HR systems and accounting tools
• Maintain Mirage’s employee handbook and create or update policies related to PTO, holidays, FMLA, and leave programs
• Ensure policies are clear, accurate, and easy for employees to understand
• Design and run programs across the employee lifecycle, including training, surveys, and development initiatives
• Serve as a trusted day-to-day resource for employees, handling questions with care, clarity, and discretion
• Partner with managers and leaders to ensure people issues are handled consistently, thoughtfully, and in a legally sound way

Benefits

• Comprehensive medical, dental, and vision plans
• 401K with employer match
• Commuter Benefits
• Catered lunch multiple days per week
• Dinner stipend every night if you're working late and want a bite!
• Grubhub subscription
• Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc)
• Multiple team offsites per year with team events every month
• Generous PTO policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed