People Operations Manager

Rillet•New York, NY

7d•Hybrid

About The Position

Rillet serves accounting and finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score. High-growth AI customers like Mercer, Windsurf, and Function Health love our ship velocity, because their financial stack needs to scale as quickly as they do. This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI. Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies. Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Today, we do that with powerful and elegant accounting software. Our product earns a consistently perfect customer satisfaction score. Our insane ship velocity is great for high-growth AI companies, because our customers like Decagon, Windsurf, and Postscript need their financial stack to evolve as quickly as their products do. This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI. Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customer can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies. We're building something different at Rillet — and we need someone who wants to build the people function to match. This isn't a traditional HR role, and we're not looking for a traditional HR person. We want someone who finds legacy process exhausting, thinks AI should be doing the manual work, and wants to own the full people operations function at a company scaling from 85 to 200+ employees in the next 12 months. You'll be in the weeds and in the room. Running point on immigration cases, benefits, payroll, and compliance one hour — advising leadership on how we scale our culture without diluting it the next. If you've ever looked at a bloated HR process and thought I could rebuild this in a week and make it ten times better, you'll feel at home here. We're looking for teammates who value in-person collaboration and are within commutable distance of our NYC or San Francisco Office (or willing to relocate). Team members are required to work in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function.

Requirements

5+ years in people ops or HR operations at a fast-growing startup, where building and running happened simultaneously
You have a few areas where you go genuinely deep, the self-awareness to know your gaps, and the drive to own what's in front of you regardless
You communicate clearly across levels — equally comfortable presenting a compliance framework to leadership and walking a new hire through their first week
High ownership, low ego. You get things across the finish line yourself when needed, and you don't wait for perfect conditions to start

Nice To Haves

you've managed or mentored people before — as we grow, this role will likely expand, and we'd love someone who's ready to build and lead a small team when the time comes

Responsibilities

The full people ops backbone: onboarding, offboarding, payroll, immigration, benefits, compliance, and everything that keeps a fast-growing team running without friction
Our HRIS and people tech stack — not just administering it, but actively building workflows, automations, and reporting that make the function run lean
An AI-first approach to operations, identifying where smart tooling eliminates manual work and genuinely improves how our team experiences Rillet
A culture scaling strategy — partnering with leadership to preserve and amplify what makes Rillet unique as we grow, rather than letting growth flatten it
Helping manage workplace-related topics that come up in our offices day-to-day, and playing an active role in building out and scaling our NYC and SF office presence as we grow

Benefits

Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.
Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.
Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.

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