People Operations Manager
About The Position
The People Operations Manager is responsible for overseeing the day-to-day human resources operations of the organization, with primary accountability for payroll, benefits administration, and compliance. This role manages a team of People Operations professionals and supports a workforce of 250+ employees across property management and service-focused operations. This position requires a detail-oriented, highly organized professional who is comfortable operating in a structured, in-office environment and partnering closely with leadership to ensure operational excellence, regulatory compliance, and consistency in people practices.
Requirements
- Minimum of 3 years of progressive experience in People Operations or Human Resources
- Demonstrated experience managing payroll, benefits, and compliance for organizations with 200+ employees
- Hands-on experience with Paycor (required)
- Prior experience managing or mentoring direct reports
- Strong working knowledge of employment laws and HR best practices
- Exceptional attention to detail and organizational skills
- Ability to work full-time in an in-office environment
Nice To Haves
- Experience supporting a multi-location or multi-state workforce
- Experience in property management, facilities, or service-based industries
Responsibilities
- Lead, manage, and develop a People Operations team, ensuring high standards of performance, accountability, and service
- Oversee daily HR operations, ensuring consistency with company policies, procedures, and regulatory requirements
- Serve as a primary point of contact for managers and employees regarding People Operations matters
- Manage end-to-end payroll processing using Paycor, ensuring accuracy, timeliness, and compliance
- Maintain payroll controls, audits, and reconciliations in coordination with Finance
- Ensure data integrity, reporting accuracy, and system optimization within Paycor
- Oversee employee data management, reporting, and recordkeeping
- Administer employee benefit programs including medical, dental, vision, retirement plans, and ancillary benefits
- Lead annual open enrollment and ongoing benefits administration
- Act as the primary liaison with benefits brokers and vendors
- Ensure accurate employee communications, enrollments, and payroll deductions
- Ensure compliance with all applicable federal, state, and local employment laws and regulations
- Maintain and update employee handbooks, policies, and required postings
- Oversee employee files, documentation, audits, and reporting requirements
- Support employee relations matter in partnership with leadership and external counsel as needed
- Evaluate and improve HR processes, controls, and documentation to support a growing organization
- Oversee onboarding and offboarding processes to ensure operational consistency and compliance
- Support workforce reporting and data requests from leadership as required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
