People Operations Generalist

Box • Chicago, IL

11h • $60,000 - $80,000 • Hybrid

About The Position

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
This People Operations Generalist will play a critical role in fulfilling the People Operations Team’s mission to design, continually develop, and reliably deliver People programs, processes, and systems that help grow our business at scale.
This role will help shape the employee experience for all Boxers by providing efficient world-class service and thoughtful curation of moments-that-matter in Boxers’ lives. You will serve as the backbone of our processes across the employee lifecycle, all while learning alongside a highly collaborative (and fun!) team.

Requirements

• Process design & ownership: demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success
• Discretion: operate with discretion, integrity, and respect with engaging with sensitive issues or information
• Attention to detail: produce consistent and accurate deliverables while dealing with a high volume of data & information
• Adaptability: quickly analyze, understand, and adapt to new situations and business problems
• Proven track record of building strong relationships with cross-functional partners and stakeholders
• Willingness to learn new technologies (i.e. Workday, ServiceDesk, Box for HR)
• 2+ years of experience in Human Resources (or related field)

Nice To Haves

• Familiarity with HRIS systems (Workday a plus!) and transactions
• Familiarity with employment-based immigration processes is a plus.
• B.S./B.A. preferred

Responsibilities

• Own core program design for the People Operations Team; provide support for operational programs, including compliance, onboarding, contingent worker management, separations, and more!
• Support critical work in our U.S. Immigration program; collaborate with our internal immigration program leader, as well as external immigration counsel to support our Boxers
• Partner closely with a team of People Partners (HRBPs) to align your support to the Business functions within Box - get to know the business and become their consultant on all things HR
• Provide functional and tactical recommendations to leaders based on knowledge of best practices & Box processes to drive meaningful improvements and long-term fixes
• Lead accurate operational execution for internal mobility and Boxer changes -- from our People ticketing system (ServiceDesk) and HRIS (Workday) to letter generation
• Ensure the People Team’s compliance with key controls, assisting in audit and compliance initiatives
• Work on ad-hoc People Operations projects as assigned by the team to support growth and scale, as well as further your own development!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level