People Operations Generalist

ButcherBox • Boston, MA

7d • $55,000 - $75,000 • Hybrid

About The Position

The People Operations Generalist plays a critical role in delivering a consistent, high-quality employee experience across the full employee lifecycle. This role operates at the intersection of service, systems, and compliance — ensuring our people processes run smoothly while supporting employees and managers with clarity, responsiveness, and sound judgment.
As a core member of the People team, the Generalist manages day-to-day operations including onboarding, people data management, policy guidance, and office support. They are a key executor on our systems, processes and policies, and ensure compliance with applicable employment laws and internal policies.

Requirements

• Ability and willingness to commute to our office in Watertown, MA 2-3 days a week
• Interest in People Operations or related field, HR experience a plus
• Strong communication skills
• Strong attention to detail
• Comfort level handling confidential or sensitive information
• Ability to pivot quickly in a fast-paced environment
• Ability to synthesize data at a high level
• Systems thinker - experience with WorkDay or similar HRIS platform preferred

Responsibilities

• Serve as primary administrator for Workday, including data integrity, system updates, reporting, workflow management, and user support
• Manage immigration processes in partnership with external counsel, including documentation tracking, compliance monitoring, and employee communication
• Oversee end-to-end onboarding operations, including I-9 compliance, background checks, new hire communications, scheduling, and coordination with department leaders to ensure effective functional onboarding
• Coordinate logistics and operational support for in-office and remote events, quarterly on-sites, leadership quarterly meetings, and annual company summits and other major people-related events
• Maintain and update COOP (Continuity of Operations Plan) documentation to ensure organizational readiness
• Manage employee access logistics, including key card ordering and coordination with facilities (e.g., gym access)
• Execute on our employee recognition programs
• Support with office management – inventory ordering and stocking, general office requests as needed.
• Manage TravelPerk – our travel platform.
• Support Talent Acquisition team with administrative tasks that may range from scheduling and coordination to support with job descriptions and postings.

Benefits

• Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
• Financial: 401(k) with generous employer match
• Annual bonus based on company performance
• Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
• Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
• Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
• Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed