People Operations Generalist

Thinking Machines Lab•San Francisco, CA

1d•$110,000 - $190,000•Onsite

About The Position

Thinking Machines Lab's mission is to empower humanity through advancing collaborative general intelligence. We're building a future where everyone has access to the knowledge and tools to make AI work for their unique needs and goals. We are scientists, engineers, and builders who’ve created some of the most widely used AI products, including ChatGPT and Character.ai, open-weights models like Mistral, as well as popular open source projects like PyTorch, OpenAI Gym, Fairseq, and Segment Anything. About the Role We are hiring our first People Operations Generalist to own the people systems that let our staff stay focused. You’ll design processes for onboarding, compliance, and employee experience and implement that infrastructure that supports them. This role reports to our Head of Operations and involves significant autonomy and judgment. Your choices will ensure that our people feel supported as we scale.

Requirements

Experience in HR operations, people operations, or a related field.
Strong knowledge of employment compliance, including I-9 requirements, state and federal regulations, and recordkeeping best practices.
Experience supporting immigration processes in coordination with outside counsel.
Hands-on experience with HRIS platforms (e.g., Rippling, Workday, SequoiaOne).
Strong writing skills, experience making systems and policies clear and accessible.

Nice To Haves

Experience at a high-growth technology or AI company.
Background in benefits administration or total rewards.
Familiarity with leave management, workers' compensation, or other compliance-heavy HR domains.
Experience building onboarding programs or improving employee experience touchpoints.

Responsibilities

Shape the onboarding experience from offer acceptance through completion of new hire training.
Design compliance systems that are reliable and seamless.
Manage I-9 verification, employee eligibility documentation, and compliance training.
Keep compliance simple for hiring managers and employees.
Enable global talent access.
Coordinate immigration processes with outside counsel, keeping employees informed and supported throughout a complex legal process.
Evaluate and implement technology platforms that fit out culture and requirements: HRIS, payroll, and benefits management.
Support the benefits experience.
Administer enrollment, educate employees, and coordinate with brokers during renewals.
Create documentation and resources that let employees find clear, consistent answers regarding our people systems.