People Operations Coordinator

Morgan Street Holdings•Chicago, IL

1d•Hybrid

About The Position

This is a unique opportunity to step into a critical People Operations role during a period of transformation, with a strategic focus on standardization, efficiency, and expansion of technical capability. You are critical in standardizing payroll operations while also helping shape how we work in the future – from systems alignment to process improvements that scale across multiple operating companies. If you enjoy rolling up your sleeves, solving puzzles across systems, and seeing the immediate impact of your work on employee pay and experience, this role will keep you energized. You will not just follow processes, you will help improve them. This role is ideal for someone who wants exposure to payroll, HR operations, and HR systems without being boxed into a single lane. The People Operations Coordinator operates within our North America Global People Solutions team and will be responsible for supporting the day-to-day operations of the People Operations function to support regular payroll processing for employees in North America, including the United States and Canada. This includes providing employee level support, driving a positive employee experience during new hire onboarding, partnering with multiple centers of excellence, and managing the employee information through the employee life cycle across multiple systems. You are critical in ensuring data integrity through the employee lifecycle and maintaining accuracy of payroll processing with a strategic focus combined with a great attention to detail. You will partner with the People and Finance teams to process transactions within HR and Finance systems, monitor and manage system-to-system alignment, support payroll processing and review, and participate in strategic Global People Solutions projects, both specific to North America and in support of efficient global HR operations. The People Operations Coordinator also provides support for high-volume, transactional people operations work across onboarding, offboarding, employee file management, contingent workforce support, and employee inquiries. This role ensures timely, accurate execution of day-to-day processes while delivering a consistent employee experience. Additionally, this role will provide critical support to payroll transformation activities to drive continued standardization, efficiency, and internal controls across multiple operating companies.

Requirements

2+ years of experience in People Operations, Payroll Operations, or HR Systems support
Strong attention to detail and process discipline
Ability to manage repetitive, deadline-driven tasks with accuracy
Clear written communication and customer-service orientation
Collaboration skills for cross-functional coordination
High level of discretion and professionalism
Advanced technical skills, specifically Microsoft Excel

Nice To Haves

A passion for people with a drive to enhance the overall employee experience
Experience with SAP SuccessFactors and/or UKG payroll systems
Continued curiosity that challenges the status quo
Prior exposure to SAP SuccessFactors and/or UKG payroll systems
Experience supporting payroll during periods of change, system updates, or process transformation.

Responsibilities

Own and process employee job, compensation, and personal data changes in payroll systems to ensure accurate alignment of employee data throughout the employee lifecycle, including downstream payroll processing accuracy.
Provide expertise, guidance, and support to all new hires through onboarding compliance processes, including managing the I-9 process, processing benefit and tax elections, establishing direct deposit, and managing and submitting timesheet and time accounting.
Process terminations and support related payroll processing, including managing deduction processing and severance payment schedules.
Supports the People Operations team on core onboarding, offboarding, filing, processing, and inbox coverage.
Partner with Finance teams in the ongoing maintenance and management of employee earnings and deductions, one-time payments, and compensation changes within the payroll system to support bi-monthly payroll processing.
Perform bi-monthly payroll pre-check review and reconciliations (Gross-Gross and Net-Net), identify and resolve discrepancies quickly and efficiently to ensure accurate payroll calculations. Partner with Total Rewards, People Operations, and Finance teams as necessary to address and resolve issues.
Manage and process bi-monthly timesheet submissions for hourly wage calculations in compliance with internal policies and procedures.
Maintain expertise on compliance and regulations that impact pay and benefits across North America and support necessary processes to ensure compliance.
Support and manage compliance processes related to payroll and benefits, including annual tax requirements, affidavits, overtime regulations, and other employer/employee regulations in partnership with Total Rewards, People Operations, and Finance teams.
Maintain payroll identifiers and integrations between HR system of record (SuccessFactors) and payroll system (UKG), including managing daily integration issues and resolutions.
Support the system-to-system alignment of employee data, including monitoring and managing integrations between HR and payroll systems.