People Operations Business Partner, Total Rewards

BETA HEALTHCARE GROUP RISK MANAGEMENT•Alamo, CA

3d•$85,000 - $115,000•Hybrid

About The Position

We are seeking an experienced People Operations Business Partner that will have primary responsibility for Payroll, Benefits Administration and Compensation Reward Programs to join our Team. The Total Rewards Business Partner takes ownership of changes and enhancements in the various areas of People Operations, with a specialized focus in payroll, benefits, & compensation. The Business Partner will provide guidance and administration support at the enterprise level for payroll, benefits and compensation programs, that positively impacts employee attraction, retention and engagement, as well as supports organizational and legal compliance, while maintaining BETA’s desired market position for benefits and compensation. We are looking for someone who is self-driven, detail-orientated, articulate, and responsive in providing support for enterprise-wide benefits and compensation programs. ABOUT BETA HEALTHCARE GROUP: BETA Healthcare Group (BETA) is the largest professional liability insurer of hospitals on the west coast, providing coverage to more than 600 hospitals and healthcare facilities and provides workers' compensation coverage for over 77,000 healthcare workers in California. BETA also has a long-established and growing commitment to physicians, providing medical professional liability coverage to nearly 7,700 physicians and more than 70 medical groups. Beyond primary liability and workers’ compensation coverage, BETA provides an entire suite of alternative risk and insurance services, including excess healthcare professional liability coverage, excess workers’ compensation coverage, third-party claims administration services, risk management consulting services and claims management consulting services. Whether with hospitals, medical groups, clinics or hospices, BETA has earned a reputation for financial strength, rate stability, quality service and breadth of coverage that is unparalleled in the industry. ABOUT THIS ROLE: This is a mid-level role with our People Operations department, reporting to the Vice President of People Operations. This position offers telecommuting up to 2 days a week from home, preferably within a commutable distance to any of our offices: Alamo, Glendale, Granite Bay or San Diego.

Requirements

High school diploma required. Bachelor’s degree, with an emphasis in business management, People Operations management or organizational development is required. Or in the alternative, demonstrated work experience in these areas preferred.
Minimum 5 years of People Operations generalist experience with an emphasis in administering benefit programs required. Demonstrated experience in government retirement plans (e.g. CalPERS) strongly preferred.
Minimum of 3 years of processing payroll required. Proficiency in Paycom HRIS strongly preferred.
Current PHR, SPHR, SHRM-CP, and/or SHRM-SCP is required. Certified Employee Benefits Specialist (CEBS) and/or Certified Compensation Professional (CCP) designation, is strongly preferred. In the absence of either, actively working towards such designation to be achieved within 18 months of placement.
Solid knowledge and experience in employment law, compensation & benefits administration, leaves of absence, employee relations, workers’ compensation claims handling, relevant local, state and federal payroll and tax guidelines.
Solid knowledge of the benefit and compensation regulatory environment; knowledge of defined benefit and contribution plans and their administrative processes, specifically government plans (e.g. CalPERS).
Advance-level skills and demonstrated proficiency in the Microsoft Windows environment (incl. Word, Excel, PowerPoint, and Outlook). Direct hands-on experience with an HRIS, preferably Paycom, with the ability to create reports as required, using the report writing tools available, or creating custom reports/documents.
Strong, demonstrated ability at attention to detail, work product accuracy and the analytical skills necessary to identify and solve workplace problems and issues.
Demonstrated effectiveness with clear and concise communication skills (i.e. oral, written and presentation) that are persuasive and proactive, with an employee-centric emphasis.
Exceptional interpersonal skills to enable effective interfacing with employees at all levels, as well as external contacts.
Strong analytical, research, and problem-solving skills, with the ability to learn quickly and apply new skills immediately.
Able to deal with shifting priorities and meeting deadlines daily. Excellent time management skills and ability to work under pressure.
Creative, flexible, solutions-oriented and innovative team player with good judgment, with the ability to make timely and sound decisions.
Travel to other office locations, inclusive of overnight travel from time-to-time.
Must have reliable and safe transportation to other BETA offices and business partners. Employee(s) using their own personal vehicle for business use, must maintain: (a) valid California driver’s license, (b) proper vehicle registration and (c) maintain California’s minimum automobile insurance coverage limits.

Nice To Haves

Demonstrated experience in government retirement plans (e.g. CalPERS) strongly preferred.
Proficiency in Paycom HRIS strongly preferred.
Certified Employee Benefits Specialist (CEBS) and/or Certified Compensation Professional (CCP) designation, is strongly preferred. In the absence of either, actively working towards such designation to be achieved within 18 months of placement.

Responsibilities

Administer semi-monthly payroll including developing, implementing, and monitoring (e.g. performing internal audit and control procedures to ensure that all wages and taxes are accurate).
Meet with new hires during onboarding process to go over payroll process
Ensure compliance with government agencies and corporate policies and procedures
Maintain working knowledge of payroll-related laws and practices as well as CalPERS’ reporting requirements; attending courses, webinars and conferences as approved by People Operations leadership
Respond to all payroll-related inquiries and resolve discrepancies as necessary; complete all verification of employment (VOE) and pay requests
Calculate and process contributions for health and retirement (DB & DC) plans (e.g. CalPERS, Deferred Compensation (e.g. (457(b), 401(a)), QSERP (e.g. 401(a), 457(f)), QGEBA (415(m), Money Purchase Plan); update CalPERS 1959 Survivor Premium Change; monitor post-PEPRA member compensation for eligibility for 401(a) Plan) initiate enrollment as appropriate); all other benefit plans (e.g. health, voluntary, flex-spending)
Respond to escalated inquiries regarding payroll policies, procedures and programs.
First point of contact for benefit plan management and oversight of benefit transactions; manage benefit plan documents, ensuring compliance. Includes being the administrative contact for BETA’s retirement plans: 401(a), 457(b) Deferred Compensation/Money Purchase plans, and executive deferred compensation plans (QSERP and QGEBA). Reconciles benefit plans for proper and timely payment of monthly invoices and plan funding, as appropriate.
Implement best practices and lead efforts to automate routine work streams and manual processes to enable efficient, accurate and timely processing of benefit information and requests.
Lead and participate in all facets of administering benefit programs, including advising employees on enrollment, beneficiary, deferral and distribution transactions, leading employee and executive benefit orientation sessions, administering the annual benefit open enrollment process, inclusive of the facilitation and administration of benefit changes, and leading the review and coordination of updates to employee benefit communication materials.
Collaborate with People Operations leadership on strategic benefit efforts including providing detailed recommendations for implementation of new programs or modifications, determining appropriate benefit cost-sharing, plan funding. Looks for ways to increase benefit offerings while maintaining costs for both the organization and employees.
Back up for leave management process Workers’ Compensation, FMLA, CFRA, PDL, etc. preparing all related documents/correspondence.
Assist leadership with coordinating the oversight committees for benefit plans.
Assists People Operations leadership with BETA’s compensation plans; compiling market data for periodic review and benchmarking purposes. Leads annual compensation planning to determine base pay, merit adjustments and Performance Incentive (PI) payouts.
Responsible for job evaluations to determine title, pay grade and range, and FLSA classification, all based on job analyses, internal equity and market competitiveness. Provides recommendations on existing, current, and future position descriptions.
Updates salary structures and researches market trends to make recommendations for enhancements, improvements and increased competitiveness. Complete wage and benefit surveys.
Researches and analyzes competitive compensation practices in the job market. Makes recommendations concerning revisions to compensation programs, policies and practices in the context of the total rewards philosophy of the enterprise.
Collaborates with People Operations leadership on strategic compensation developments and provides detailed recommendations for implementation of new programs or modifications of existing programs.
A point of contact for performance management process; ensuring appropriate and timely completion of appraisals and goal setting
Process pay and position related transactions within HRIS (Paycom), including hires, promotions, transfers, performance reviews, terminations, and employee statistics for government and other reporting.
Provide support and guidance to managers and employees on the full range of People Operations policies and practices, specifically payroll, benefits and compensation
Assess proactively, the competitiveness of People Operations-related programs and practices; recommending improvements, changes and/or modifications that support company goals and strategies.
Work with People Operations colleagues on the development of People Operations solutions by collecting and analyzing information and recommending a course of action. Supports its implementation.
Participate in People Operations projects including their research, writing, design and administration.
Maintains all employee information in HRIS, creating reports as required to meet management’s needs.
Participate on various committees, such as Wellness, Safety and Activities, as well as involved in special projects.
Provides back up support to other People Operations staff, as needed and performs other duties as assigned.