People Operations Administrator

GRVTY•McLean, VA

8h•Hybrid

About The Position

The People Operations Administrator plays a key role in supporting day-to-day People & Culture operations with a strong focus on employee support, coordination, and administrative execution. This role serves as a front-line resource for employee inquiries, ensures timely handling of employment verification requests, and partners closely with Business Unit leadership to coordinate meetings, events, and organizational initiatives. This is a hybrid role based out of our Tysons HQ, requiring a minimum of 2–3 days per week onsite. The position reports to a Senior Manager, People & Culture and provides direct support to the VP, People & Culture and to the Senior Manager, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.

Requirements

U.S. Citizen with the ability to obtain a security clearance
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
1–3 years of HR, administrative, or operations experience
Strong proficiency in Microsoft Excel (trackers, basic formulas, data organization)
Experience working with HR systems and managing employee data/files preferred
Excellent organizational skills with the ability to manage multiple priorities
Strong communication and interpersonal skills, including professional phone presence
High level of discretion and ability to handle confidential information
Experience working in a fast-paced, team-oriented environment

Nice To Haves

Experience supporting HR operations or People & Culture teams
Familiarity with HRIS systems (e.g., ADP Workforce Now)
Experience coordinating meetings, events, or internal programs

Responsibilities

Serve as the primary point of contact for the HR phone line, answering incoming calls and acting as the “front desk” for People & Culture
Respond to employee inquiries in a timely and professional manner, ensuring a positive employee experience
Answer employee questions when able, or take detailed messages and route inquiries to the appropriate HR point of contact (HRBP, Benefits, Payroll, etc.)
Manage and process employment verification requests, including responding to external vendors and internal stakeholders
Maintain confidentiality and accuracy when handling sensitive employee information
Upload, maintain, and audit employee files and documentation within HR systems (e.g., ADP or internal platforms)
Ensure employee records are accurate, complete, and compliant with company policies and recordkeeping requirements
Support data entry and updates related to employee changes, onboarding, and documentation tracking
Partner with Business Unit General Managers to coordinate and schedule meetings, events, and team engagements
Collaborate with the Events Manager to plan, organize, and execute internal events, including logistics, communications, and onsite support
Track and manage event timelines, deliverables, and follow-ups
Prepare and maintain meeting materials, trackers, and task documents in Excel
Support reporting needs by organizing data and ensuring accuracy across HR systems and trackers
Assist with documenting processes, workflows, and standard operating procedures
Provide administrative and coordination support to the VP, People & Culture and broader leadership team as needed
Assist in preparing materials, tracking priorities, and supporting key People & Culture initiatives
Assist with scheduling, calendar coordination, and meeting logistics
Support cross-functional initiatives across People & Culture, Finance, and Operations as needed
Contribute to continuous improvement of HR processes and employee-facing communications