People (HR) Operations Administrator (H)

Avispa Technology•Atlanta, GA

2d•Hybrid

About The Position

A leading video, audio, and voice technologies company is seeking a People (HR) Operations Administrator. Working as part of the People Operations team, you will play a key role in supporting global People programs and projects while ensuring compliance with employment laws and regulations. The team is responsible for a wide range of HR systems, administration, analysis, and employee support to our global workforce (APAC, US, and EMEA).

Requirements

1-3 years of experience with HR administration or HR/People Operations.
Experience supporting deadline-driven operational work with strong attention to detail.
Ability to manage and maintain confidential and sensitive information with discretion and sound judgment.
Proficiency with HR software and cloud-based HR technology (SuccessFactors and ServiceNow ideal).
Helpfulness and the ability to go above and beyond to deliver a great employee experience.
Proactive and willing to learn and embrace technology to improve employee experience and how we get our work done.
Basic working knowledge of United States labor laws and employment policies.

Nice To Haves

Experience drafting or reviewing employment agreements and contracts is preferred.
Knowledge of Visa & I-9 processing, employment verification, benefits administration, and payroll reporting and inputs is preferred.

Responsibilities

Utilize ServiceNow to support employee and manager inquiries on Tier 1 People-related matters and how to navigate systems and processes: escalating as appropriate.
Maintain accurate, confidential records across HR and Global Mobility systems, ensuring strong data integrity and audit readiness.
Support global mobility and employment work authorization processes, including monitoring visa expirations and escalating time-sensitive actions.
Review immigration and employment documentation for interns, early career hires, and employees to ensure accuracy, completeness, and compliance.
Conduct Form I-9 verifications and reverifications, supporting ongoing audit readiness and federal compliance.
Partner closely with Legal, Payroll, Benefits, Finance, IT, and external vendors to ensure seamless execution of People processes.
Leverage AI and automation tools, responsibly, to improve documentation, case handling, and operational efficiency.
Assist with benefits-related inquiries, documentation, and data updates across HR systems with a focus on accuracy, confidentiality, and employee experience.