People & Housing Supervisor

Montage International

10d

About The Position

Montage Big Sky is seeking a dynamic and service-driven People & Housing Supervisor to lead our associate housing and transportation programs while providing key support to the People Department. This role blends operational oversight with human resources support, ensuring a seamless and enriching experience for our associates both at work and at home. The ideal candidate is highly organized, empathetic, and solutions-oriented, with a passion for creating a positive associate experience. This individual will manage housing logistics, transportation coordination, and contribute to associate life initiatives, onboarding, and administrative support.

Requirements

High School Diploma required.
2–5 years of experience in Human Resources, Housing Management, or Property Management.
1–2 years of supervisory or management experience.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Valid driver’s license required.
Strong interpersonal and communication skills with the ability to relate to individuals from diverse backgrounds.
Ability to manage complex associate relations with discretion and professionalism.
Detail-oriented with excellent organizational and multitasking abilities.
Flexibility of hours and willingness to work off hours as needed including holidays and weekends
Must be able to sit at a desk for up to 5 hours per day.
Walking and standing required throughout the remainder of the workday.
Must be able to lift up to 15 lbs. frequently.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.

Nice To Haves

Previous experience in a luxury hotel or club environment preferred.
Experience with StarRez and Workday preferred.

Responsibilities

Oversee year-round and seasonal housing programs for associates, ensuring comfort, safety, and compliance.
Secure housing through partnerships with property managers and private owners; negotiate leases within budget and scope.
Maintain housing software systems (e.g., StarRez); run reports and ensure data accuracy.
Partner with the People & Housing Coordinator to assess associate needs, manage placements, and communicate housing options and costs.
Arrange utility hookups, manage payments, and oversee financial reconciliation of rent, leases, and utilities.
Conduct room inspections, track maintenance issues, and ensure timely resolution.
Perform basic maintenance tasks when needed.
Enforce housing policies, quiet hours, and emergency procedures; respond to after-hours lockouts and urgent calls.
Coordinate transportation logistics, including airport shuttles and daily routes; address associate concerns and vendor issues.
Drive company vehicle for pick-ups/drop-offs as needed.
Maintain strong relationships with third-party transportation providers and ensure compliance with state and federal regulations.
Provide administrative support to the People Department, including onboarding, associate relations, and wellness initiatives.
Assist with communication forms, associate life programming, and general HR office duties.
Ensure timely entry of new hires into property management systems.
Maintain confidentiality and uphold HR protocols, policies, and employment law compliance (FMLA, ADA, HIPAA, etc.).
Build relationships within the community to support associate housing and life efforts.