People & Culture Manager

AccorHotelNew Orleans, LA

About The Position

Assist in enhancing colleague engagement by supporting hotel committees and organizing colleague functions, events, and celebrations that promote connection and morale Support internal and external employer branding efforts by contributing to LinkedIn, Intranet, and internal communications as a social media ambassador Assist in the development and implementation of workplace safety programs to ensure compliance with applicable regulations, drive colleague safety awareness, and manage Workers’ Compensation claims as needed Support Departmental Leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement, performance, and the colleague experience Partner with management to address employee relations concerns, conduct fair and timely investigations, resolve conflicts, and ensure all actions comply with local, state, and federal labor and employment laws Support benefits administration processes, including onboarding and life‑event changes, employee inquiries, vendor coordination, and timely benefits billing reconciliation Deliver and facilitate learning programs at the hotel, brand, and corporate levels, ensuring a consistently engaging onboarding experience and ongoing colleague development Assist in all areas as necessary within the People & Culture Department

Requirements

  • Excellent verbal and written communication skills
  • Strong interpersonal, negotiation, and conflict‑resolution abilities
  • Exceptional organizational skills with a high level of attention to detail
  • Demonstrated analytical and problem‑solving capabilities
  • Ability to effectively prioritize workload and delegate responsibilities when appropriate
  • Proven ability to act with integrity, professionalism, and confidentiality at all times
  • Thorough working knowledge of employment‑related laws, regulations, and best practices
  • Proficiency in Microsoft Office Suite or similar software
  • Experience with, or the ability to quickly learn, HRIS and talent management systems
  • Minimum of two (2) years of human resource management experience preferred

Nice To Haves

  • SHRM‑CP or SHRM‑SCP certification highly desired

Responsibilities

  • enhancing colleague engagement by supporting hotel committees
  • organizing colleague functions, events, and celebrations that promote connection and morale
  • supporting internal and external employer branding efforts by contributing to LinkedIn, Intranet, and internal communications as a social media ambassador
  • assisting in the development and implementation of workplace safety programs to ensure compliance with applicable regulations
  • driving colleague safety awareness
  • managing Workers’ Compensation claims as needed
  • supporting Departmental Leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement, performance, and the colleague experience
  • partnering with management to address employee relations concerns
  • conducting fair and timely investigations
  • resolving conflicts
  • ensuring all actions comply with local, state, and federal labor and employment laws
  • supporting benefits administration processes, including onboarding and life‑event changes, employee inquiries, vendor coordination, and timely benefits billing reconciliation
  • delivering and facilitating learning programs at the hotel, brand, and corporate levels, ensuring a consistently engaging onboarding experience and ongoing colleague development
  • assisting in all areas as necessary within the People & Culture Department

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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